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City Directory



Administrative Services

Cheryl Dyas,
Director of Administrative Services
Email adminservices@cityofmissionviejo.org
Human Resources 949-470-3060
Fax 949-770-9926
Email hr@cityofmissionviejo.org

Animal Services

General Number 949-470-3045
Fax Number 949-365-0181
Email ask-shelter@cityofmissionviejo.org

City Administration

Email cityadmin@cityofmissionviejo.org
Fax 949-859-1386
Mayor and City Council 949-470-3050
Dennis Wilberg,
City Manager
Email citymanager@cityofmissionviejo.org

City Clerk

Karen Hamman,
City Clerk and Director of Community Relations

General Number 949-470-3052
Email cityclerk@cityofmissionviejo.org

City Council

Mayor Ed Sachs esachs@cityofmissionviejo.org
Mayor Pro Tem Greg Raths graths@cityofmissionviejo.org
Council Member Brian Goodell bgoodell@cityofmissionviejo.org
Council Member Patricia Kelley tkelley@cityofmissionviejo.org
Council Member Wendy Bucknum wbucknum@cityofmissionviejo.org

Community Development

Elaine Lister,
Director of Community Development

Building Information 949-470-3054
Building Inspection 949-222-4694
Code Enforcement 949-470-3055
Health Inspector 949-470-3027
Planning and Zoning Information 949-470-3053
Fax 949-951-6176
Email cd@cityofmissionviejo.org

Fire Services

John Abel,
Division Chief -OCFA Division 3
Fax 949-347-9202
OCFA Main Number 800-545-5585
Public Information/Education 714-573-6200

Information Technology

Jackie Alexander,
Director of Information Technology
Email itd@cityofmissionviejo.org

Library & Cultural Services

Genesis Hansen,
Director of Library and Cultural Services
Main Number 949-830-7100
Circulation Ext. 5101
Reference Ext. 5105
Children's Room Ext. 5107
Volunteer Program Ext. 5139
Local History Information Ext. 5110
Friend's Bookstore Ext. 5115
Community Room Reservations & Info Ext. 5126
Circulation Ext. 5101 or
Automated Renewal/Notification System 949-855-8068
Potocki Center for the Arts 949-470-8470

Police Services

Lt. Quyen Vuong,
Chief of Police Services
Non-Emergency 949-770-6011
Administration 949-470-3015
Crime Prevention 949-470-8433

Public Services

Keith Rattay,
Assistant City Manager and Director of Public Services
Administration 949-470-3095
Graffiti Hotline 949-460-2924
Pothole Hotline 949-470-8405
Park, Slope, and Median Maintenance 949-470-3064
Streets, Curbs, Sidewalks Maintenance 949-470-3095
Urban Forestry 949-470-3064
Weed Abatement 949-470-3095
Fax 949-455-2589
Email publicservices@cityofmissionviejo.org

Public Works

Mark Chagnon,
Director of Public Works
Administration 949-470-3056
Engineering 949-470-3040
Transportation Services 949-470-3068
Trash/Recycling Services 949-470-3010
Fax 949-581-5394
Email publicworks@cityofmissionviejo.org

Recreation and Community Services

Mark Nix,
Director of Recreation and Community Services
Administration 949-470-3061
Felipe Tennis Complex 949-859-4FIT (4348)
Marguerite Tennis Complex 949-859-4FIT (4348)
Montanoso Recreation Center 949-859-4FIT (4348)
Norman P. Murray Community
and Senior Center
Picnic and Sports Field Reservations 949-470-3035
Senior Citizen Nutrition Program 949-470-3063
Senior Citizen Programs 949-470-3062
Senior Dial-A-Taxi Program 949-470-3062
Sierra Recreation Center 949-859-4FIT (4348)
Volunteer Programs 949-470-3061
Fax 949-581-0795
Email recreation@cityofmissionviejo.org




Bikeway Survey

The City of Mission Viejo is developing a Bikeway Master Plan to improve the cycling experience in our community and encourage more people to enjoy riding their bicycles. We are currently in the process of gathering information to understand current cycling trends and preferences in the City.

As part of this effort, beginning on November 8th and running through December 7th, we are seeking resident feedback via a short, online survey. The survey will be available on our website, in our newsletter, and via our social media sites. 

The online survey is available at https://tinyurl.com/missionviejobike, and those who participate will qualify for a chance to win a $50 Amazon gift card.

Mission Viejo Bikeway