SDG&E’s new program designed to help qualifying customers with past-due bills

San Diego Gas & Electric (SDG&E) will make $1 million in customer assistance available via Neighbor-to-Neighbor (N2N), a program that provides up to $300 in one-time grants to help offset past due bills for SDG&E customers experiencing financial hardship who aren’t eligible for the federally funded Low-Income Home Energy Assistance Program (LIHEAP).    

According to a company press release issued today, N2N provides up to $300 per household in assistance for qualifying customers and up to $400 for qualifying customers enrolled in the Medical Baseline program.   

SDG&E customers can apply for N2N if they don't qualify for LIHEAP funding and certify they are experiencing serious illness, temporary unemployment, disability or unusual hardship.    

Folks don't have to be low income to qualify for N2N assistance; however, to receive assistance, they must be at least three months past due on their SDG&E bill and unable to pay.  

Customers should call 2-1-1 Orange County, which will direct them to community-based organizations collaborating with SDG&E on the program. SDG&E validates customer eligibility and applies N2N funds as credits to customers’ accounts to offset overdue bills.   

For information about other programs and services including debt forgiveness, monthly discounts and payment arrangements, visit sdge.com/assistance.