Mission Viejo following County Health Officer's order by closing facilities but maintaining essential City services

In an effort to help slow the spread of COVID-19, the City of Mission Viejo has been systematically closing its facilities to the public while continuing essential services to the community. As of this evening, all City facilities are closed to the public.

The City’s actions conform to today’s order by Orange County Health Officer Dr. Nichole Quick that prohibits gatherings of any size in the county; eliminates dining-in at restaurants, and strongly encourages people 65+ and those with underlying health conditions to stay home.

To protect the health and well-being of Mission Viejo residents, effective 6 pm March 17, the City has closed City Hall, its recreational, fitness and tennis center facilities and Mission Viejo Animal Services Center to the public through March 31. This follows the closures of the Mission Viejo Library, Norman P. Murray Community and Senior Center and Potocki Center for the Arts.

Police, fire and other essential City services are unaffected by the closure, and City staff will remain available via email and telephone.

Please be aware of the following:

• Mission Viejo Animal Services Center: We are committed to providing the best possible service for the five cities it covers during this difficult time. Dedicated staff will continue to care for the animals, and animal services officers will continue to patrol the communities and respond to stray animals and public safety functions.  Contact the center via animalinfo@cityofmissionviejo.org or by phone (949-470-3045) during normal business hours for assistance. 

• Mission Viejo’s Planning and Building Counter: All services requiring in-person visits or public counter assistance will be handled by phone, email and in certain circumstances in-person (appointment only).  A pick-up and drop-off service will be available for building plans.  Inspections and code enforcement will continue to operate with appropriate precautions, except for inspections of occupied and interior spaces, which will be suspended.  Contact staff for information by emailing cd@cityofmissionviejo.org.
   
• Public Works: Staff will continue to process encroachment and transportation permits as well as grading permits.  Application forms are available at cityofmissionviejo.org and submitted electronically.  Physical plan/document drop-off and pick-up receptacles will be available in the outer lobby of City Hall.  For more information, contact publicworks@cityofmissionviejo.org or call 949-470-3056.

City administrators continue to attend all COVID-19 county briefings, and the City is following recommendations of the Orange County Healthcare Agency and Centers for Disease Control and Prevention (CDC).   The City will continue to provide updates via its special COVID-19 news page and social media sites (Facebook, Instagram, Twitter, Nextdoor).