Community Relations

Beginning April 4, the County’s COVID-19 Public Information Hotline and Health Referral Line will take calls from 8 am to 3 pm on Saturday and from 8 am to 5 pm during the week. 

Through the hotline at 1-833-426-6411, callers can ask questions and be connected to the following resources: 

While you’re staying home to stop the spread of COVID-19, remember to also prevent the spread of mosquito-borne diseases.

The County of Orange will follow new state guidelines calling for people to wear face coverings in public.

The California Department of Public Health says people who must leave their homes to conduct essential activities should wear face coverings, if they feel comfortable doing so, and practice strict hand washing before and after touching and adjusting the covering. 

Today is Census Day, the day that determines who is counted in the 2020 Census and where they are counted. The U.S. Constitution mandates a census of the population every 10 years. Responding to the 2020 Census is easy, important and key to shaping our future representations and funding until 2030. It’s essential for everyone to be counted. 

For the health and safety of the community, the City of Mission Viejo implemented one-way direction along the Oso Creek Lake Loop Trail. 

The temporary one-way “clockwise” direction for all bikers, hikers and walkers will be in effect until social distancing guidelines are lifted by state and federal governments. 

A new COVID-19 Apple App is now available with a screening tool and resources to help people navigate through the ongoing crisis. 

Orange County Community Services has implemented a call center to meet the needs of businesses – including those in Mission Viejo – impacted by the novel coronavirus (COVID-19) pandemic. 

The Economic & Business Recovery Call Center, which launched today, will offer information and resources to help Orange County businesses navigate the current economic climate. These resources will support businesses with challenges such as lay-off aversion, loans, utility reduction programs, and community resources mapping.    

In an effort to help older residents during this coronavirus crisis, the City of Mission Viejo has compiled the “COVID-19 Senior Resources” guide.

The County of Orange is now providing city-by-city coronavirus counts. With the virus present in all Orange County communities, six cases were reported in Mission Viejo. While the City data reflects the location of the cases, the numbers DO NOT necessarily reflect where transmission is geographically focused.

During these unprecedented times when children and families are homebound, the Orange County Fire Authority (OCFA) is launching an interactive and fun fire department education program. 

Starting today, OCFA is rolling out its “Tones at 2” live Facebook feed geared toward elementary-aged students. Over the next two weeks, firefighters will show kids different aspects of the fire department including fire station tours, the fire investigation dog “Freedom,” fire helicopter and much more.