Technology Initiatives
Current Initiatives
- Evaluate migrating the City’s on-premise VoIP to the Cloud.
- Evaluate migrating on-premise Microsoft Office and Exchange Email to the Cloud.
- Install video surveillance at various City facilities.
- Conduct a cybersecurity risk assessment through an external partner.
- Schedule and conduct a test of the disaster recovery setup at the San Diego Collocation site.
- Conduct cybersecurity training for all technology users.
- Review and implement updated policies.
- Expand the City’s fiber network by adding several new segments, which provide both redundancy and expanded services to new areas. Evaluate citywide fiber solutions from vendors.
- Continue to evaluate benefits of migrating City systems to the Cloud and initiate the move where beneficial to the City.
- Continue to maintain the City network infrastructure to minimize downtime and to maintain high levels of operation and security.
- Repair, install and document various segments of the City’s fiber network.
- Upgrade the bandwidth and agreements of the City’s leased circuits for internet and other site to site communication.
- Add redundancy for the Mobile Device Management System in the DR colocation.
- Upgrade City Hall’s cabling to CAT6a.
- Upgrade the City’s financial system to current version.
- Implement Verizon Reveal GPS Integration with HLP Chameleon Mapping for Animal Services
- Implement Tyler Energov Land Management System
- Provide new website for Envision Mission Viejo
Future Initiatives
- Implement a new electronic message board for the corner of La Paz and Marguerite.
- Evaluate moving the City’s disaster recovery site from a colocation to the Cloud.
- Upgrade the servers and databases to the latest operating system version.
- Evaluate replacement of audio/visual resources at several facilities.
- Upgrade the City’s traffic and transportation system controllers and intersection communication.
Completed Initiatives
- Researched and implemented replacement of Information Technology Department’s Helpdesk system.
- Updated the City’s MV Life App and release to Apple and Google stores.
- Conducted technology assessment for an updated Strategic Technology and Smart City Plan.
- Completed RFP for new Land Management Software Solutions (LMS).
- Upgraded the City’s virtual environment to the latest version of VMWare.
- Completed development of a new Sports Tourism website -https://MissionViejoSports.com.
- Completed the upgrade of Internet circuit at the City’s golf course.
- Installed Free Wi-Fi at City’s golf course clubhouse and surrounding areas.
- Completed development of a website for City’s golf course – https://OsoCreekGolf.com.
- Developed and implemented upgrades to the City’s website improving search and updating branding.
- Purchased and implemented the purchase of software to manage digital signature and workflow of contracts and agreement management.
- Implemented a new storage systems.
- Upgraded building access control and security system for two City facilities.
- Implemented remote workforce systems and security for all users.
- Implemented multi-factor authentication system.
- Upgraded several Uninterruptable Power Supply units across the City’s network.
- Implemented a new Cisco Wireless Controller system for redundancy and integrate with Cisco ISE.
- Implemented ZenCity for enhanced community relations.
- Digitized the paper maps and records of the City’s 35+ miles of fiber network into a geographic information systems (GIS) layer which makes it viewable electronically in a GIS program and available to all City departments.
- Purchased a replacement storage system.
- Upgraded the City’s Hyland OnBase for Document Management System.
- Upgraded the City’s aerial imagery for the GIS system.
- Upgraded the MV Life app for the latest Apple and Google operating systems and enhance features.
- Replacement of all desktop/laptop hardware and upgrade to Windows 10.
- Replaced City’s Email security system.
- Added additional wide-format printing resources at Community Center and City Hall buildings.
- Upgraded Cisco core switches.
- Replaced Sire Document Management System with Hyland OnBase and convert over 2 million documents to the new system. Build a workflow for meeting agenda and minutes management.
- Designed and implement a new network connecting Felipe Tennis Center via fiber to the City’s network. Implement indoor and outdoor Wi-Fi, video surveillance and other technology needs for staff and members including audio/visual setup in training room, wireless access, and PerfectMind recreation software system access.
- Developed and implement network and technology resources for Marguerite Aquatics Center. Colorado Timing System, Scoreboards, Wi-Fi for 2000 attendees, A/V system, fiber and network infrastructure, video surveillance, building entry and alarm systems, and pool utility management system.
- Developed Smartphone App for iOS and Android for things to do and experience in Mission Viejo.
- Upgraded Council Chamber and MVTV audio/video systems.
- Implemented new recreation management and online booking system.
- Re-designed City Website.
- Implemented Mobile Device Management System.
- Implemented Video Surveillance at Library.
- Implemented self-check services for the library.
- Established network services at Potocki Center.
- Enhanced Fiber Network Redundancy.
- Virtualized VoIP System.
- Upgraded the City's Financial Software System.
- Implemented Data Domain Backup Solution.
- Implemented Google Search for website.
- Upgraded Library's circulation system.
- Updated the Information Technology Strategic Plan.
- Implemented Public Wi-Fi at Felipe, Sierra, Montanoso and Marguerite Recreation Centers
- Implemented Vulnerability Management System.
- Upgraded city core network switches.
- Deployed iPads for agenda packet management to Council and Planning and Transportation Commission.
- Conducted PCI Gap analysis.
- Implemented citizen relationship management system from Government Outreach.
- Established disaster preparedness handbook.