Mission Viejo Library closing Monday, March 16; however, many services will still be available

How do you request a book for drive up pick up? I tried to place a hold, but it won't let me because it says it's on the shelf.

Tracy, please call (or email) the Library and a staff member there would be happy to assist you. The phone number is 949-830-7100 or you can email libreference@cityofmissionviejo.org.

My I apply for a library card? I live in Ladera Ranch and my local library is closed indefinitely. Thank you!

Thank you for your interest in the Mission Viejo Library. As our Library is currently closed, you can apply for a card online at this web page: https://cityofmissionviejo.org/departments/library/library-services/app…. We have many online resources to assist with your research and entertainment needs while we are closed – simply by using your Library card.

Hi, are you still offering books that are on hold may be picked up by car? I wasn't sure if this service has now been cancelled.
thank you :)

As a result of the Governor's latest order, we have suspended curbside service. Library staff are available by telephone M-F from 10 am to 5 pm. Please give them a call with any questions!

Can books still be returned to any of the book return receptacles or slot?

Book drops in the parking lot are closed however, you can return books in the slot that is on the building close to the staff entrance to the Library (to the left of the main entrance). Fines have been suspended so you can also wait until the Library re-opens if you prefer.

My account is showing I have a book due in 2 days. Is the library still closed, and are holds still suspended?

Yes, all fines are suspended until the Library reopens.

Are new guidelines being developed for possible re-opening such as face masks being required, limited admission/occupancy of general public, physical distancing, limited hours-days, glove suggestion? Anticipating these kinds of future expected measures to be published along with a potential date for re-opening the main branch?

How do I access the library computer to see if a book is available?

Thanks for your question. The library is closed to the public and we are not currently checking out physical materials. However, you can access our library catalog here to see if the library has the book you are interested in, and place holds on some items you want to check out when we reopen: https://catalog.cmvl.org/client/en_US/default.

In the meantime, we have a large number of digital titles available for checkout, and you can access them from the library website: https://cityofmissionviejo.org/digital-books.

If you need assistance with digital books or magazines, give us a call at 949-830-7100 x5101 Monday – Friday between 9:00 am and 5:00 pm.

Thanks for your questions. We are in the process of developing safety guidelines for when city facilities reopen. Unfortunately, we do not yet have a date for that. The Governor’s Stay At Home order is in effect until further notice, but we are planning for varying levels of service depending on what safety and social distancing recommendations remain in place after the order is lifted. Follow the City news updates or check the library website as any changes will be posted in those locations.

Hello, I was just wondering when will the library open? I know some business have started opening as of 5/8/2020. I have been checking the website regularly and if it's opening soon, are there new rules and regulations and changes with the opening and closing time? It would be really helpful to get the library open soon especially for studying purposes.

Thank you so much.

City staff have been working on plans for reopening of City facilities and although we don’t have a date for the Library yet, rest assured we will publicize the information on our website, social media channels, and in the City's eNewsletter.

Has the library reopened? Is there a drop box for returning books?

Hi - Can online hold be increased from from 25 to 50 books? Thank you.

Hello, do you possibly have dates as to when the library at MV will likely reopen? Please update.

The Library has begun curbside service (https://cityofmissionviejo.org/news/new-curbside-service-begins-library…) but the doors to the Library will not be opened for a little while longer. There will be a gradual phase in of other services beginning in July/August and we will publicize those as they begin to take effect. In the meantime, we hope you will take advantage of curbside service.

When can we apply for passports again? I had an appointment but it was canceled at the start of this pandemic.