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COVID-19 Information


Video Messages from Mayor Goodell

 

In this week's video, Mayor Goodell discusses a special project to recognize our 2020 graduates

 

Mayor Brian Goodell visits the reopening of the City's Golf Course and the major projects in the works

 

This week's video outlines how the City is assisting first responders, health care workers, and local businesses

 

Mayor Brian Goodell discusses how our Animal Services Center is staying Mission Viejo Strong

 

In this week's special video, Mayor Brian Goodell highlights resources for seniors

 

Mayor Goodell discusses social distancing guidelines for City trails and how we can stay strong at home

 

Mayor Brian Goodell talks about volunteers who are exemplifying spirit, generosity and caring

 

In this video, Mayor Goodell discusses our economy and how we can help during the COVID-19 crisis 

 

Mayor Brian Goodell talks about the City’s response to COVID-19 and how residents can stay safe and strong

COVID-19 Articles

  • 05-27-20 - Learn how to maximize your investments during COVID-19 crisis
  • 05-27-20 - Is your business ready to reopen?
  • 05-26-20 - Mission Viejo showing gratitude to front-line workers with large art project
  • 05-26-20 - Where residents are required to wear face coverings
  • 05-23-20 - County of Orange Moves to Stage 2 Reopening
  • 05-22-20 - Free COVID-19 Testing for essential workers now available
  • 05-19-20 - Mission Hospital's Chief Executive shares a special message about the hospital, patient safety, and COVID-19
  • 05-14-20 - Great Plates Delivered Program starts delivering food to seniors Monday
  • 05-12-20 - Great Plates Delivered seeking restaurants to service seniors during self-isolation
  • 05-11-20 - County grant will help 1,500 dislocated workers
  • 05-07-20 - With golfers following COVID-19 guidelines to a tee, golf cart use returns to Casta del Sol Friday
  • 05-07-20 - City reopening Marguerite Tennis Pavilion Friday with strict COVID-19 guidelines in place
  • 05-05-20 - Mark your calendar for upcoming Food Drives benefiting folks in need
  • 05-01-20 - Strict safety measures at Mission Hospital are protecting patients, caregivers
  • 04-30-20 - Acts of kindness and generosity permeate Mission Viejo
  • 04-30-20 - Calling all Mission Viejo residents graduating from high school and college!
  • 04-30-20 - July 4th Street Faire canceled amid COVID-19 concerns, but fireworks show expected to go on
  • 04-29-20 - Here’s how to properly dispose of medications, sharps during COVID-19 crisis
  • 04-28-20 - City of Mission Viejo to host Give-and-Take Drive-Through Food Pantry May 2 & 4
  • 04-24-20 - City Golf Course reopening with COVID-19 guidelines in place May 1
  • 04-23-20 - COVID-19 Senior Resources Guide full of essential information
  • 04-22-20 - Beware of using unsafe practices in response to COVID-19 crisis
  • 04-22-20 - Drop-and-Go Food Drive April 25 benefits South County Outreach
  • 04-17-20 - COVID-19 Public Information Hotline closes Saturday
  • 04-16-20 - Community Legal Aid SoCal offers free legal support
  • 04-16-20 - Mission Hospital seeking donations and letters during pandemic
  • 04-15-20 - Help your neighbors by donating much-needed hygiene products
  • 04-15-20 - Governor says State will consider six critical indicators before changing stay-at-home orders
  • 04-14-20 - Latest list of restaurants serving up food during COVID-19 crisis
  • 04-13-20 - Remember to call 9-1-1 in an emergency
  • 04-09-20 - City printing ear guards to help medical professionals
  • 04-09-20 - Banners designed to help local businesses
  • 04-09-20 - Essential workers and residents should wear face coverings
  • 04-09-20 - Did you know Mission Viejo Animal Services officers are first responders?
  • 04-09-20 - What residential tenants should know about protection from eviction
  • 04-08-20 - Remember to follow State guidelines to flatten the COVID-19 curve
  • 04-08-20 - City provides alternate meal options for Mission Viejo’s seniors
  • 04-06-20 - Resources to help folks stay safer at home
  • 04-06-20 - Local Grocery Stores offering special hours for seniors
  • 04-03-20 - New County COVID-19 Hotline hours starting Saturday
  • 04-03-20 - Eliminate standing water and don’t flush wipes while staying home
  • 04-03-20 - New COVID-19 Economic Development Webpage for Businesses & Residents
  • 04-02-20 - Wellness Checks Call Program for seniors and people with disabilities
  • 04-02-20 - County following state guidelines for wearing face coverings in public
  • 04-02-20 - New Virtual Activity Center is the perfect one-stop-shop for all ages
  • 04-01-20 - Mission Viejo City Council adopts Urgency Ordinance to protect renters during COVID-19 crisis
  • 03-31-20 - New one-way direction on Oso Creek Lake Loop Trail designed to help patrons maintain social distancing
  • 03-31-20 - Download new app with a COVID-19 screening tool, resources to help people protect their health
  • 03-31-20 - County launches Economic & Business Recovery Call Center
  • 03-30-20 - New City of Mission Viejo COVID-19 Resources Guide designed to help local seniors
  • 03-27-20 - County now providing city-by-city COVID-19 counts
  • 03-27-20 - Residents urged to follow social distancing and other safeguards while using City trails and parks
  • 03-26-20 - You can sign up for text message alerts about COVID-19 in OC
  • 03-25-20 - Donate or Volunteer to help those in need during COVID-19 crisis
  • 03-25-20 - Casta del Sol Golf Course closed during COVID-19 crisis
  • 03-24-20 - You can help support local Medical Personnel by making protective masks, gowns
  • 03-24-20 - Essential services continue in Mission Viejo
  • 03-23-20 - Local Grocery Stores offering special hours for seniors
  • 03-23-20 - Are you signed up for AlertOC?
  • 03-23-20 - OC Bus route service reduced during COVID-19 pandemic
  • 03-21-20 - Mission Viejo business epitomizes generosity, community spirit
  • 03-21-20 - Blood Drive March 28 will help severe blood shortage during COVID-19 outbreak
  • 03-20-20 - What Mission Viejo residents should know about the State Public Health Order
  • 03-20-20 - Golf Course closed until State order is lifted
  • 03-19-20 - New State one-stop website and County FAQs designed to help citizens navigate through COVID-19
  • 03-19-20 - Many Mission Viejo restaurants still open for business
  • 03-18-20 - County Health officials clarify COVID-19 directive
  • 03-17-20 - Mission Viejo following County Health Officer's order by closing facilities but maintaining essential City services
  • 03-17-20 - Disaster assistance available to California small businesses economically impacted by the Coronavirus
  • 03-17-20 - Local Mental Health Resources can help combat stress from COVID-19
  • 03-16-20 - MV Shuttle service suspended until further notice
  • 03-15-20 - Mission Viejo Library closing Monday, March 16; however, many services will still be available
  • 03-14-20 - A Message from Mayor Goodell Regarding the City's Declaration of a State of Emergency, Facility Closures
  • 03-13-20 - COVID-19 Information and Status of City Facilities
  • 03-12-20 - City of Mission Viejo canceling or postponing upcoming public events
  • 03-05-20 - Take precautions to prevent Novel Coronavirus Disease

May 27, 2020

Learn how to maximize your investments during COVID-19 crisis

With the ongoing pandemic wreaking havoc on the investments of many, the City of Mission Viejo has teamed up with certified financial planner Travis Allen to host the following online courses.

Coronavirus and Your Investments

The worldwide coronavirus lockdown has affected everything from daily lives to the value of investors’ portfolios. In this timely course, we will cover COVID-19’s impact on the global financial and real estate markets and how to use both time-tested and opportunistic strategies to navigate the current market environment and keep your investments and financial planning on track.
#55744 / Th / June 11-18 / 1:30-3:30 pm / $39 / Online 

Investment Basics

Are you new to investing or confused about your investments? In this straightforward course, you will learn the basics of stocks, bonds, mutual funds, ETFs, annuities and life insurance. We'll also cover IRAs, 401ks and other retirement plans and the importance of asset allocation and diversification to manage risk. Upon completion of this course, you'll be able to analyze financial news and understand your investment statements.
#54431 / Wed / June 10-24 / 1:30-3:30 pm / $39 / Online 
#54433 / Wed / July 8-22 / 1:30-3:30 pm / $39 / Online

Successful Retirement Planning

Are you on track to retire comfortably? This personalized course will show you how to determine your ideal retirement age, how to maximize your retirement savings and pensions and the latest retirement income strategies to minimize taxes and make sure your assets last a lifetime.
#55743 / Th / June 25-July 2 / 1:30-3:30 pm / $39 / Online  

Optimize Your Social Security

You’ve paid into Social Security your entire working life, so it’s time to learn the best strategies to maximize your lifetime benefits. This in-depth workshop will cover when to claim Social Security.
#54432 / Tu / June 9 / 1:30-3:30 pm / $25 / Online 

 

May 27, 2020

Is your business ready to reopen?

The Orange County Health Care Agency and Orange County Business Council are hosting webinars this week to help businesses prepare to reopen.

The webinars are from 3:30-4:15 pm on May 28 (retail industry); May 29 (restaurant industry) and May 30 for other business sectors. 

To take part in the webinars, RSVP to ETeam@ochca.com for meeting information. 

 

May 26, 2020

Mission Viejo showing gratitude to front-line workers with large art project

In an effort to recognize the amazing healthcare workers and first responders on the front lines, the City created and installed a large art project in front of the new cancer center near Mission Hospital. 

The project dubbed “Gratitude Letters to Honor Healthcare Workers” called for volunteer groups painting letters spelling “thank you” measuring 4 feet by 8 feet.  With social distancing in place, masks and gloves, the volunteers painted the letters last week at the Potocki Center for the Arts. 

“It was so great to watch the groups work together on a theme, color, design and collaboration for each letter,” said Cultural Services Supervisor Dru Maurer. “The installation is colorful and will hopefully cheer up the front-line workers as they come and go to the hospital.” 

The art project is designed to leave a lasting mark on the men and women working tirelessly and selflessly during this COVID-19 crisis. The City is grateful to the following groups and individuals for their creative efforts. 

- Family Assistance Ministries
H - Mission Hospital Staffer - Elsie Holdridge and volunteers -Lillian Aranda, Valerie Gutierrez
A - Mission Viejo Friends of the Arts
N - Abriana Gutierrez, Diane Bottles, Georgia Bottles, Ben Bottles
K - Members of Saddleback Church and Bob Knoke

- Little League District 68
O - Mission Viejo Activities Committee - Marillyn Brame, Pam Smith, Cathy Allen, Julie Zanio, Robert Breton
U - The Nunez Family

 

May 26, 2020

Where residents are required to wear face coverings

With the different directives being issued as California slowly reopens, the City of Mission Viejo is reminding residents where face coverings are required.

Face coverings are required anywhere you come within 6 feet of others who don’t live in your household. That includes the following:

  • Waiting in line to go inside a store
  • Shopping in a store
  • Waiting for or riding on public transportation
  • Riding in a taxi or other ride-service vehicle
  • Seeking health care
  • Going into facilities that can stay open
  • While at work
  • When at the beach or an outdoor museum

You can find more information at ochealthinfo.com/novelcoronavirus.  

 

May 23, 2020

County of Orange Moves to Stage 2 Reopening

The County of Orange plan to accelerate local businesses into Stage Two has been approved by the State of California. With adaptions, in-person dining reservations, retail shopping with social distancing and curbside pickup, manufacturing, offices (when telework is not possible), outdoor museums and other limited services will be allowed to re-open. For more information, see the County's Press Release.

As a follow-up to the State’s approval of an immediate Stage 2 reopening, the County’s Health Officer issued a new order with recommendations to help slow the spread of COVID-19 now that the acceleration into the later phase of Stage 2 has been approved. The new order includes necessary preventative measures regarding the wearing of face coverings in public spaces, business re-opening guidelines, and instructions for persons exposed to COVID-19. Implementation of these guidelines was one of the criteria the California Department of Public Health considered before approving the plan to move further into Stage 2. Residents are encouraged to read the Health Officer’s Order in its entirety by clicking here.

 

May 22, 2020

Free COVID-19 Testing for essential workers now available

Appointments are now available for free COVID-19 diagnostic testing at State sites in San Juan Capistrano, Buena Park, Orange and Santa Ana for symptomatic and asymptomatic healthcare workers, first responders, social service workers and other essential employees who don’t have access to testing through their healthcare provider or employer. 

To make an appointment, visit https://lhi.care/covidtesting or call 1-888-634-1123. To learn more about COVID-19 and testing, visit ochealthinfo.com/covidtest

 

May 19, 2020

A Special Message from Mission Hospital

Mission Hospital's Chief Executive shares a special message about the hospital, patient safety, and COVID-19: https://youtu.be/oSLHj8lln5k.

 

May 14, 2020

Great Plates Delivered Program starts delivering food to seniors Monday

The Great Plates Delivered Program is now taking applications from seniors for the new meal delivery program administered by Age Well Senior Services.

For folks who qualify, the program provides breakfast, lunch and dinner daily delivered by a local restaurant at no charge.  The program also provides economic relief to local businesses while supporting seniors quarantined at home.

Individuals interested in the program must meet the following criteria:  

•             Aged 65 or older or 60-64 and at high-risk as defined by the CDC

•             Lives alone or with one other program-eligible adult

•             Not currently receiving assistance from other state or federal nutrition assistance programs

•             Affirms an inability to prepare or obtain meals

•             Other qualifications may apply

Meal delivery begins Monday and runs through June 10, unless extended.  Registration is available at this link. Folks can also call 949-382-6098 for assistance with the application process.

Restaurants interested in participating can find more information at this link or by calling 949-855-8033.

 

May 12, 2020

Great Plates Delivered seeking restaurants to service seniors during self-isolation

The County recently announced the Great Plates Delivered program to support seniors and local businesses needing assistance during the COVID-19 crisis. The program calls for local food providers to deliver three nutritious meals a day to folks at high-risk from COVID-19 to support them staying home and healthy. The program will also serve as a form of economic relief to local businesses and workers struggling to stay afloat during the pandemic.

In Mission Viejo, the City is working with Age Well Senior Services on the procedures for individuals to register for this service, which will be announced in the near future. However, restaurants interested in applying for the program can find more details at this link or by calling 714-480-6450.

 

May 11, 2020

County grant will help 1,500 dislocated workers

The County of Orange has received a $900,000 grant from the California Employment Development Department (EDD) to provide economic support for dislocated workers.

Orange County residents whose employment recently ended as a result of COVID-19 are eligible for the Orange County Workforce Innovation Opportunity Act (WIOA) program. The program is designed to meet employer needs by helping job seekers upgrade skills, obtain employment, gain credential and improve job retention and increase earnings.

The grant will support approximately 1,500 Orange County residents who have been financially impacted by COVID-19 and need assistance.

Orange County WIOA Adult & Dislocated Worker program participants are eligible to receive up to $800 reimbursement for essentials such as housing, utilities, childcare and transportation costs.

Dislocated workers can enroll in WIOA through OC One-Stop Centers located in the cities of Irvine and Garden Grove. For more information, call the Economic and Business Recovery Call Center at 714-480-6500. To help prevent the spread of COVID-19, OC One-Stop Centers are providing services by appointment only.

 

May 7, 2020

With golfers following COVID-19 guidelines to a tee, golf cart use returns to Casta del Sol Friday

The City of Mission Viejo will reintroduce golf cart use at the Casta del Sol Golf Course on Friday, May 8 – a week after the course’s reopening and successful display of social distancing. 

Since the course reopened with strict COVID-19 guidelines in place, the community has embraced the chance to golf while following new procedures. With many requests for the use of carts to return, the City has placed additional COVID-19 guidelines for their use. 

Golf carts will be available on a first-come, first-served based on availability, and golfers will have to adhere to rules such as one person (household) per cart. Golfers will continue to be required to wear masks and practice social distancing (staying six feet apart) including with everyone in their group. In order for carts to be disinfected between each rental, patrons will be assigned a cart number and carts must always remain on the golf course.  For added convenience, the facility will provide a golf bag drop-off rack by the entry gate for golfers to unload their golf bags before parking.

These extra measures have been put in place to ensure golfers are limiting their exposure to the virus and to maintain the mandated social distancing criteria. Course marshals will continue to monitor the course to ensure the strict guidelines are followed.  

 

May 7, 2020

City reopening Marguerite Tennis Pavilion Friday with strict COVID-19 guidelines in place

The City of Mission Viejo will reopen the Marguerite Tennis Pavilion on Friday, May 8 with stringent COVID-19 guidelines set in place by the CDC, Orange County Health Care Agency and United States Tennis Association.   

As the facility reopens, the City is requiring patrons to become familiar with the new process for making reservations and registering for lessons. This first phase of reopening is only for singles play and private lessons.  

To ensure social distancing and other State and County COVID-19 directives, several health and safety guidelines are in place for players to follow before returning to play. 

The City of Mission Viejo will continue to follow State and County guidelines and will open additional programs and City facilities when it is deemed safe and the proper measures to protect the community are in place.   

For more information, contact 949-470-3061 or tennis@cityofmissionviejo.org

 

May 5, 2020

Mark your calendar for upcoming Food Drives benefiting folks in need

In an effort to help residents impacted by the COVID-19 crisis and give others a chance to give back, the City will continue hosting Food Drives with fun themes and music.

Following the May 2 food drive that resulted in 8,000 pounds of food collected, the City will host additional drives from 9-11 am on May 16, May 30, June 13 and June 27 at the Norman P. Murray Community and Senior Center, 24932 Veterans Way.

Donations sought include peanut butter and jelly; pasta and pasta sauce; cereal, rice; hearty soups; and other food items. You can take part by placing food items in your trunk, driving up and simply popping your trunk for staff who will collect the items. You will stay in your vehicle, and social-distancing guidelines will be followed.

For more information, contact 949-470-3061 or fitness@cityofmissionviejo.org.

 

May 1, 2020

Strict safety measures at Mission Hospital are protecting patients, caregivers

The City is working with Mission Hospital to remind residents that if you are experiencing a life-threatening medical emergency such as a heart attack, stroke or severe injury, do not let COVID-19 concerns stop you from seeking care. The hospital continues to take strong precautions to protect everyone who enters from being exposed to COVID-19.  

The hospital’s safety measures include screening all people who enter the facility, following strict masking guidelines and isolating patients from the moment they present with infectious symptoms and continuing throughout treatment.  

In contrast to some hospitals in major metropolitan areas, Mission’s emergency department is not overwhelmed with COVID-19 patients, and the vast majority of the patients in the emergency department and hospital are not COVID-19 patients. 

“While there has been great focus recently on providing lifesaving care for those diagnosed with COVID-19, Mission Hospital continues to be a safe place to receive all types of emergency and critical care,” said Seth Teigen, chief executive at Mission Hospital. “The safety of our patients and caregivers is our No. 1 priority.”

 

April 30, 2020

Acts of kindness and generosity permeate Mission Viejo

During this pandemic, the stories of acts of kindness and generosity continue to show the wonderful spirit of our community. 

Take the Kiwanis Club of Mission Viejo, for example. The club recently donated $1,000 to South County Outreach to help stock the nonprofit’s food pantry, which typically distributes nearly one million pounds of emergency, non-perishable and fresh food to an average of 9,000 families annually. The COVID-19 crisis has increased the number of people the pantry is serving. The Kiwanis Club also donated $500 to StandUp for Kids to help support homeless teens in our area. 

In addition, Kiwanis Club of Mission Viejo president Jeff Badrtalei joined Anna Wu of the San Gabriel-based club for her donation of face masks to Mission Hospital to help keep medical personnel on the frontlines safe. 

These efforts epitomize the fabric of this community and help keep Mission Viejo Strong. 

 

April 30, 2020

Calling all Mission Viejo residents graduating from high school and college!

With the COVID-19 crisis forcing schools to close, we want to honor high school and college graduates missing out on their milestone events.

We will recognize the outstanding efforts and achievements of our graduates by featuring names and photos in a special video compilation for our @MissionViejoLife social media channels.

If you or your child live in our City and are graduating from high school or college, complete our submission form and attach a candid photo of the graduate online here: https://cityofmissionviejo.org/form/grad-submission

Submissions are due by midnight Sunday, May 17, and the video will be posted the first week of June. For more information, email cr@cityofmissionviejo.org.

 

April 30, 2020

July 4th Street Faire canceled amid COVID-19 concerns, but fireworks show expected to go on

The 2020 July 4th Street Faire won’t be held in Mission Viejo this summer because of ongoing concerns about the coronavirus and uncertainty over when the state may lift its ban on large events. However, the annual fireworks show is expected to go on. 

The Mission Viejo Activities Committee, which hosts the popular event each year, always places the safety of the community as the top priority, and based on the current landscape, holding a street faire which attracts thousands of people would be extremely difficult with physical distancing restrictions.

The committee is still working toward hosting the fireworks show and will provide an update once it is confirmed.  Stay tuned to mvactivities.com for more information. 

 

April 29, 2020

Here’s how to properly dispose of medications, sharps during COVID-19 crisis

If you’re wondering what to do with your unused, expired medications or medical “sharps” during the quarantine, the Drug Enforcement Agency (DEA) developed a campaign for safely disposing medications at home. 

The “Secure Your Meds” campaign calls for simply placing medications into a zip-lock bag; pouring in hot water, kitty litter, dirt or coffee grounds into the bag; and then sealing and mashing the mixture until pills are dissolved. After that, just toss the bag in your trash bin.

In addition, during the pandemic, the 24-hour pharmacy locations listed at this link are serving as medication drop-box sites. Call in advance to check the specific location and time.

For disposing sharps (syringes, catheters, etc.), you can place used and unused sharps in a durable plastic bottle (like a bleach bottle), place the lid on it and take the bottle to the closest Household Hazardous Waste site listed at this link.  

 

April 28, 2020

City of Mission Viejo to host Give-and-Take Drive-Through Food Pantry May 2 & 4

In an effort to help residents impacted by the COVID-19 crisis and give others a chance to give back, the City is hosting a Give-and-Take Drive-through Food Pantry in May.

On Saturday, May 2, the City will collect food donations from 9-11 am at the Norman P. Murray Community and Senior Center. Donations sought include peanut butter, pasta and pasta sauce; cereal, rice; hearty soups; and other food items listed at this link.  You can take part by placing food items in your trunk, driving up and simply popping your trunk for staff who will collect the items. You will stay in your vehicle, and social-distancing guidelines will be followed.

Then on Monday, May 4 from 9-11 am, the City will host the Drive-Through Food Pantry where people will pull up, pop their trunks and a bag of food will be placed in their trunks until the food runs out.

“We designed this event to help the individuals and families struggling to put food on the table during this crisis as well as give our community the opportunity to help those in need,” said Recreation and Community Services Manager Lydie Gutfeld.

The Norman P. Murray Community and Senior Center is located at 24932 Veterans Way. For more information about additional City food drives in May, contact 949-470-3061 or fitness@cityofmissionviejo.org.

 

April 24, 2020

City Golf Course reopening with COVID-19 guidelines in place May 1

With the Orange County Board of Supervisors’ decision to allow golf courses to reopen with stringent COVID-19 guidelines set in place, the Casta del Sol Golf Course will resume modified operations at 6 am on May 1.

The following general guidelines apply to all courses in Orange County – including Mission Viejo:

  • Wear a mask and always practice social distancing (staying six feet apart) including with everyone in your group.
  • On-course restrooms are closed. 
  • Walking only 
  • Putting greens and all practices are closed.
  • All check-in areas take place outdoors. 

Many other guidelines are in place, and marshals will be on the course to ensure golfers are following the guidelines. Folks who don’t, will be asked to leave. 

Find out details and more information about the course and reserving a tee time at castadelsolgc.com

 

April 23, 2020

COVID-19 Senior Resources Guide full of essential information

To ensure older residents have the latest information and resources to help during this coronavirus crisis, the City of Mission Viejo continues to update its COVID-19 Senior Resources Guide.

The guide features a host of essential resources including information about agencies assisting seniors who may not have access to food and other necessities as they self-isolate to avoid exposure to COVID-19. Seniors will find detailed information about 211 Orange County, which can help them navigate their individual situations by matching them with the appropriate needs in the area.

Several local food pantries with hours of operation and instructions for obtaining food and other needs are listed including Saint Kilian’s Food Pantry, Saddleback Church and Mercy Warehouse. 

Seniors and adults interested in giving back will find volunteer opportunities like assembling and distributing meals through Age Well Senior Services, 211 OC and others.

Visit this link to see and download the guide today.

 

April 22, 2020

Beware of using unsafe practices in response to COVID-19 crisis

If you think spraying alcohol or chlorine on your body will kill the coronavirus, think again. The World Health Organization (WHO) and County Health Care Agency are warning residents to stay away from this practice. 

The warning comes as reports of people using unfounded and unsafe practices to prevent the virus is increasing. 

Spraying alcohol or chlorine all over your body will not kill viruses that have already entered your body. Spraying such substances can be harmful to clothes or mucous membranes (i.e., eyes, mouth).

According to the WHO, both alcohol and chlorine can be useful to disinfect surfaces, but they need to be used under appropriate recommendations. 

For more information about novel coronavirus, visit https://occovid19.ochealthinfo.com

 

April 22, 2020

Drop-and-Go Food Drive April 25 benefits South County Outreach

The City of Mission Viejo is hosting a Drop-and-Go Food Drive on Saturday, April 25 from 10 am to 1 pm at the Norman P. Murray Community and Senior Center, 24392 Veterans Way. 

The event will benefit South County Outreach, which typically distributes nearly one million pounds of emergency, non-perishable and fresh food to an average of 9,000 families annually. However, the need for food is up 90 percent from 2019 and the organization’s inventory is down 40 percent. 

South County Outreach certainly needs your help. With social-distancing guidelines in place, the event will be quick and easy. Simply place your donation in your trunk, drive-up, pop the trunk, and staff will collect it. You will stay in your vehicle.  

If you’re not sure what to donate, visit this flier for suggested items. For more information, call 949-380-8144, ext. 203.

 

April 17, 2020

COVID-19 Public Information Hotline closes Saturday

The County is closing its COVID-19 hotline effective Saturday and will instead refer callers to the OC Health Referral Line.

Residents can continue to call 1-833-426-6411 for inquiries related to novel coronavirus (COVID-19) in the county.

By calling the number, folks can be connected to the following resources:

•         Orange County Health Care Agency – Health Referral Line, Behavioral Health Resources
•         Orange County Social Services Agency – Public Assistance Benefits
•         Orange County Office on Aging – Resources for Seniors
•         Orange County District Attorney’s Office – Scams, Price Gouging
•         Small Business Recovery
•         2-1-1 Orange County

For more information about novel coronavirus, visit www.ochealthinfo.com/novelcoronavirus

 

April 16, 2020

Community Legal Aid SoCal offers free legal support

The COVID-19 crisis has created a lot of uncertainty in the community, and Community Legal Aid SoCal is here for free support and services to assist low-income people who are struggling with civil legal issues.

If you have questions about housing, custody, employment or other issues due to the coronavirus, please call its hotline at 800-834-5001 or visit https://www.communitylegalsocal.org.  

 

April 16, 2020

Mission Hospital seeking donations and letters during pandemic

You can help support the doctors and nurses on the frontline by donating items to Mission Hospital during the ongoing COVID-19 pandemic.  

From special equipment to caring for the poor and vulnerable, your donation can help support the community as we face COVID-19 – together. 

  • The hospital is seeking 3M, N95, KN95 and surgical masks
  • Disposable/protective gloves
  • Protective/safety goggles
  • Hand sanitizer
  • Paper towels
  • Toilet paper
  • Bleach wipes
  • Isolation gowns

Mission Hospital is also seeking monetary donations to support its efforts. Along with donations, you can show your appreciation for the healthcare superheroes at Mission Hospital by sending a drawing, photograph, video clip, card or note with words of encouragement or support. 

All cards, notes, etc., must be sent electronically to MissionCares@stjoe.org. You can also tag Mission Hospital via social media. 

 

April 15, 2020

Help your neighbors by donating much-needed hygiene products

As the COVID-19 crisis continues to impact our community, the City of Mission Viejo is seeking donations of hygiene items urgently needed for local charities helping people in need. 

The most-needed hygiene items include:

  • Soap bars                                                            
  • Shampoo                                                                         
  • Diapers and baby wipes                               
  • Toothpaste                                                         
  • Disposable razors and shaving cream       
  • Feminine hygiene product
  • Laundry detergent; toilet paper
  • Umbrellas/rain products
  • Fast-food cards 

(Please note: No clothing, shoes or blankets)

The City has designated two convenient weekly drop-off points with donation boxes at the front entrance of the Norman P. Murray Community and Senior Center (24932 Veterans Way) and Mission Viejo Civic Center City Hall lobby at 200 Civic Center. All donations will benefit the Orange County Rescue Mission and StandUP For Kids. See this flier for hours of operation. 

For more information, contact 949-470-8412 or lmcdonald@cityofmissionviejo.org

 

April 15, 2020

Governor says State will consider six critical indicators before changing stay-at-home orders

Governor Gavin Newsom this week unveiled six key indicators that will guide our state’s thinking for when and how to modify the stay-at-home and other orders during the COVID-19 pandemic. 

The Governor noted the progress in flattening the curve; however, any consideration of modifying the stay-at-home order must be done using a gradual, science-based and data-driven framework.

He pointed out that until we build immunity to the virus, the state’s actions will be aligned to achieve these objectives.  The state’s six indicators for modifying the stay-at-home order are:

  • The ability to monitor and protect our communities through testing, contact tracing, isolating and supporting those who are positive or exposed;
  • The ability to prevent infection in people who are at risk for more severe COVID-19;
  • The ability of the hospital and health systems to handle surges;
  • The ability to develop therapeutics to meet the demand;
  • The ability for businesses, schools, and childcare facilities to support physical distancing; and
  • The ability to determine when to reinstitute certain measures, such as the stay-at-home orders, if necessary.

There is no specific timeline for modifying the stay-at-home order, Governor Newsom said, but these six indicators will serve as the framework for making that decision.

Remember to do your part to flatten the curve.  

For more information on California’s response, visit covid19.ca.gov.

 

April 14, 2020

Latest list of restaurants serving up food during COVID-19 crisis

Since the COVID-19 crisis began shuttering local businesses, the City has continued to encourage residents to support restaurants still serving our community.  

Many Mission Viejo restaurants continue to offer food for pick-up and delivery, and residents can do their part to help spare establishments and workers’ jobs during the coronavirus by ordering food, which also ensures social distancing. 

Here is the latest list of eateries (reportedly) providing delivery, pick-up and/or take-out services. Because many business owners are altering their hours as they evaluate profitability, please contact your favorite establishment for more information on their specific services.

Albertaco's Mexican Food
All Star Pizza                                       
Aloha BBQ                                           
Antonucci's Italian and Seafood Restaurant                                          
Bagels & Brew
Bahar Restaurant
Baja Fish Tacos                                  
Ball Park Pizza                                    
Baskin Robbins - Marguerite Parkway & Trabuco Road                                     
Big Chopsticks                                   
Bravos California Fresh
Broken Yolk Cafe                                  
Buffalo Wild Wings      
Cafe Au Lait                                   
California Pizza Kitchen (CPK)                                     
Casa Franco                                        
Cheesecake Factory                                        
Chili’s Grill & Bar                                               
Chipotle
Chocobean  
Cicero's Pizzeria                                            
Claim Jumper
clubElevate                                    
Coco's Bakery Restaurant                                             
Cosmo’s Italian Kitchen                                 
Del Taco on Marguerite                                 
Delizie Ristorante                                             
Denny’s on Alicia                                              
Diho Siam on Marguerite                                              
Don Gustavo’s Mexican Grill                                        
Dublin 4 Gastropub                                         
Eat Street Kitchen                                            
Eat Thai Restaurant                                         
Einstein Bros. Bagels                                       
Empanada Maker                                             
Epic Wings                                          
Five Guys Burgers & Fries                                             
Flame Broiler - Marguerite Parkway                                         
Flippin’ Pizza NY Pies & Slices                                      
Grill Hut Greek Restaurant                                           
Hacienda on the Lake                                     
Harmony Tea Bar                                              
Hatam Restaurant
High Ground Coffee House
High Park Tap House                                       
I Love Bagels                                      
Islands                                  
It's a Grind Coffee House                                              
Jersey Mike’s Subs                                          
Lakeside Chinese                                             
Las Golondrinas                                
Little Caesars
Little France Bakery                                     
Menchie's Frozen Yogurt                                              
Mulleady's Sports Pub & Grill                                      
Nori Sushi
Oggi’s                                    
Olamendi's                                         
P.F. Chang’s China Bistro                                               
Panera Bread                                     
Panini Kabob Grill                                             
Paul's Pantry  
Pho King Way
Pho the Bowl                                 
Piccolino Ristorante                                        
Pizza Hut                                              
Poke Wave                                         
Pub-32                                  
Riptide Sushi & Teppan                                 
Rocco’s Pizzeria                                
Ronaldo's Taco Shop                                       
Round Table Pizza                                            
Royal Donuts & Burgers  
RTE                              
Rubino's Pizza                                    
Rubio's Coastal Grill                                         
Sabatino's Italian Bistro                                 
Samurai Sushi
Santora’s Pizza, Subs and Wings                                    
Savour Bakery                                   
Shish Taouk Lebanese Mediterranean Cuisine                                     
Skimmer’s Panini Grill                                     
Sno2Go
Sol Agave                                            
Sonic Drive-In                                    
Stacks Pancake House - Santa Margarita & Marguerite Parkways                
Surfin Souvlaki    
Sushi Plantation                             
Taco Mesa                                          
Tacos & Company on Marguerite & Santa Margarita Parkways                     
Taqueria De Anda                                            
Terra Sushi                                       
The Coffee Bean and Tea Leaf                                     
The Flame Broiler - Marguerite & Alicia Parkways                              
TK Burgers
Togo's                                   
Wineworks For Everyone
Yama Sushi on the Lake
Yuda’s
Zenko Sushi
Zpizza

April 13, 2020

Remember to call 9-1-1 in an emergency

Residents should remember to seek immediate health care or call 9-1-1 if experiencing a medical emergency, County officials said today, emphasizing it’s safe to visit a hospital when in need.

“I want to assure Orange County residents that our hospitals are fully operational and that it is safe to seek emergency medical care for themselves and their loved ones,” said County Health Officer Dr. Nichole Quick.

While it’s reported that more than 80% of people who contract COVID-19 will experience mild to moderate symptoms and recover, the same can’t be said for folks suffering from heart attack, stroke and other life-threatening medical emergencies.

The reminder comes as doctors have seen instances of patients delaying needed care for life-threatening issues for fear of COVID-19 contamination in crowded emergency rooms.

“The current reality is that, despite dire warnings, our emergency rooms are exceptionally orderly and possibly the safest places one can venture, particularly when emergency care is required,” said Dr. Michael Brant-Zawadzki from Hoag.

Seek immediate medical attention, call 9-1-1 or go to an emergency room if you or a household member experiences any of the following:

•    Wheezing, shortness of breath or difficulty breathing
•    Chest pain
•    Displaced or open wound fractures
•    Fainting 
•    Sudden numbness or weakness
•    Bleeding that cannot be stopped
•    Abdominal pain - especially intense localized pain
•    Fever with convulsions or any fever in children under 3 months
•    Confusion or changes in mental status
•    Coughing or vomiting blood
•    Severe headache or head injury, especially if the individual is on aspirin or blood thinners
•    Blood in the urine, or bloody diarrhea
•    Sudden inability to speak, see, walk or move

For questions related to COVID-19, contact 1-833-426-6411 or visit http://www.ochealthinfo.com/novelcoronavirus.

 

April 9, 2020

City printing ear guards to help medical professionals

In an effort to support local medical professionals during the ongoing pandemic, City staff members are putting the Mission Viejo Library’s 3D printer to good use. 

Staff members have been using the printer to make “ear guards,” which help alleviate the discomfort and strain on ears caused by over-ear elastic masks. As reported, masks are crucial for curbing the spread of COVID-19, particularly among medical personnel. However, when you wear a mask all day, it puts pressure on the head and causes friction against the ears. City staff is working to get the ear guards into the hands of local doctors and nurses as quickly as possible. 

“This is a great way to make use of our grant-funded technology to help support our community while the library is closed,” said Genesis Hansen, Director of Library & Cultural Services.

 

April 9, 2020

Banners designed to help local businesses

As businesses struggle with the fallout from COVID-19, the City is working with the Chamber of Commerce to help keep Mission Viejo “Strong.” 

The City has distributed “Stay Mission Viejo Strong! We’re Open” banners to restaurants and other essential businesses to help inform residents which establishments remain open and to encourage community support. 

The first 50 banners were distributed over the weekend, with another 50 handed out today.  Bright and bold, the banners are easily noticeable.  

“The businesses have been thrilled to receive their banners, and we’re hoping the community can come together and help our businesses continue to thrive,” said Elaine Lister, Director of Community Development. 

 

April 9, 2020

Essential workers and residents should wear face coverings

Orange County Health Officer Dr. Nichole Quick today issued a recommendation strongly encouraging all employees at essential businesses to wear a face covering while at work and all residents engaged in essential activities outside the home to do the same.

The recommendation is in line with guidance issued by the California Department of Public Health and is designed to help slow the spread of COVID-19 by folks who are asymptomatic.

“Residents can make their own face coverings at home from a variety of materials and should refrain from purchasing personal protective equipment that is critical and in short supply for our healthcare workers such as N95 and surgical masks,” Dr. Quick said.

A face covering is material that covers the nose and mouth. It can be secured to the head with ties or straps or simply wrapped around the lower face. Face coverings can be factory-made as well as folded or sewn and can be improvised using household items like scarfs, T-shirts, sweatshirts or towels.

“Face coverings are an additional tool that may help protect staff and patrons from COVID-19, but they are not a substitute for proven protective measures like frequent hand washing, keeping your hands away from your face, practicing social distancing and staying home,” said Dr. Quick.  

 

April 9, 2020

Did you know Mission Viejo Animal Services officers are first responders?

If you or your kids are looking for something fun to do while staying at home, consider sending a written letter or hand-drawn photo to animal services officers working in the trenches. 

Animal caregivers and animal control officers are essential personnel who are reporting to work seven days a week to care for the pets in our shelter as well as work in the field to help people and animals. Sometimes, they’re called on by Mission Viejo Police Services to assist them with various situations. 

“We are asking today if you would be willing to have your kids (or you, of course) write our animal services officers a letter or draw them a picture showing your care and support,” said Volunteer Coordinator Giselle Leal-Pelayo “We think this would bring smiles to their faces.”

You can email letters or photos to animalinfo@cityofmissionviejo.org; mail them to 28095 Hillcrest or tag us with your photos via social media (@MissionViejoLife).

 

April 9, 2020

What residential tenants should know about protection from eviction

The Fair Housing Council of Orange County has compiled a comprehensive summary of protections for residential tenants who are can’t pay rent because of the COVID-19 national state of emergency. 

The summary includes information about Governor Gavin Newsom’s recent orders as well as emergency rules adopted by the California Judicial Council.  The summary is designed to help residents preserve their rights and fulfill their obligations.  In addition, the City of Mission Viejo adopted emergency regulations in the interest of public peace, health and safety, which are detailed in this ordinance

The Fair Housing Council works to protect the quality of life in Orange County by ensuring equal access to housing opportunities, fostering diversity and preserving dignity and human rights.

 

April 8, 2020

Remember to follow State guidelines to flatten the COVID-19 curve

Orange County topped 1,000 reported COVID-19 cases today, with a cumulative case count of 1,016 and 91 new cases. The first case of COVID-19 in the county was reported on January 25. To date, there have been 17 deaths.

County reporting labs have tested 11,791 people – 8.6 percent of which were confirmed positive with COVID-19, County officials said today.

To flatten the curve, the State ordered residents to shelter in place except for folks who work in essential functions or for essential activities like grocery shopping.

The OC Health Care website now includes a hospitalization chart showing cases over time, so the community can access historical data on the number of people hospitalized with COVID-19.

“While we want to provide information that best educates our community during this pandemic, it’s important to understand that hospitalization numbers capture a point in time and will fluctuate daily,” said County Health Officer Dr. Nichole Quick. “Looking at historical data over a period of weeks can give us a better understanding of trends in our community.” 

For questions related to COVID-19, contact 1-833-426-6411 or visit http://www.ochealthinfo.com/novelcoronavirus.

 

April 8, 2020

City provides alternate meal options for Mission Viejo’s seniors

While residents follow state guidelines of staying home to limit exposure to COVID-19, the City is reminding seniors if they’re unable to grocery shop or have food delivered to their homes from grocery stores, the City is here to help.

For more than two decades, the City has hosted the Meals on Wheels program, a home-delivery service through Age Well Senior Services. Volunteers deliver meals weekdays – either three or five days a week – between the hours of 10:30 am and 1 pm. The City’s Senior Meal Program also provides curbside grab-and-go lunches available from 11 am to 1 pm Monday through Friday from the Norman P. Murray Community and Senior Center. Both programs for seniors 60 and older continue to operate while the center is closed to the public during the pandemic.

To apply or for more information, call 949-470-3063. For additional senior services, visit our detailed Senior Resource Guide.

 

April 6, 2020

Resources to help folks stay safer at home

With the state’s directives for staying at home to stop the spread of COVID-19, not everyone is safer at home. In fact, recent reports suggest domestic abuse cases are on the rise.  However, there are many resources and organizations to help residents experiencing domestic, child and elder abuse.  

Here are some to keep in mind:

Domestic Violence

  • Laura’s House – Hotline: 866-498-1511 If you are unable to call, text HEART to 949-484-8440 Monday through Friday from 8 am – 5 pm
  • Human Options – Hotline: 877-854-3594
  • National Domestic Violence – 800-799-7233

Child Abuse 

  • Child Protective Services (CPS) 24-hour hotline 800-207-4464; http://ssa.ocgov.com/abuse/child
  • Casa Youth Shelter 24-hour hotline: 800-914-2272
  • Crisis Assessment Team 866-830-6011
  • Children of the Night/Rescue 800-551-1300
  • National Runaway Safeline 800-786-2929
  • National Sexual Assault Hotline: 800-656-4673

Elder Abuse 

  • Age Well Senior Services (Care/Case Management) 949-380-0155
  • Council on Aging – Advocacy & Protection 714-479-0107
  • Office on Aging 800-510-2020
  • Adult Protective Services 24-hour hotline 800-451-5155

Dial 2-1-1 for additional services for all ages and find more information in the City’s complete resource guide at this link.

 

April 6, 2020

Local Grocery Stores offering special hours for seniors

As health officials recommend residents, especially seniors, stay home to avoid contracting COVID-19, some Mission Viejo grocery stores can be accessed online (Ralphs, Albertsons, Pavilions) and are offering delivery service. Wait times and fees vary by store.

For seniors who must occasionally venture out, here is a list of stores offering special hours in place to help the most vulnerable population stay safe from COVID-19. Note hours may change without notice so please check with individual stores for the most updated information.

In Mission Viejo:

  • Ralphs (all locations) is open daily from 6-7:30 am for seniors 60 and older.
  • Pavilions is open from 6-7 am Monday - Friday for 60 and older.
  • Trader Joe’s is open daily from 8-9 am for seniors 60 and older.
  • Albertsons is open from 6-7 am Monday - Friday for seniors 60 and older.
  • Smart & Final is open from 6-8 am Tuesday & Thursday for seniors 60 and older.
  • Target is open from 8-9 am Tuesday & Wednesday for seniors 65 and older.
  • Outside Mission Viejo:

  • Costco Laguna Niguel offers senior hours every Tuesday, Wednesday and Thursday from 8-9 am for seniors 60 and older. 
  • Walmart in Rancho Santa Margarita (RSM) is open for seniors 60 and older on Tuesdays from 6-7 am.
  • Gelson’s (RMV) is open daily from 7-8 am for seniors 60 and older.
  • Whole Foods in Laguna Niguel is open daily from 7-8 am for folks 60 and older.

The City does offer a home delivered meal program for Seniors that can be accessed by calling 470-3063. “Take-out” meals can also be picked up in-person at the Norman P. Murray Community & Senior Center through this program.

For any of your needs you can call the Murray Community & Senior Center at 470-3062. Voicemails will be returned promptly. Or you can email staff directly at: rcs@cityofmissionviejo.org.

 

April 3, 2020

New County COVID-19 Hotline hours starting Saturday

Beginning April 4, the County’s COVID-19 Public Information Hotline and Health Referral Line will take calls from 8 am to 3 pm on Saturday and from 8 am to 5 pm during the week. 

Through the hotline at 1-833-426-6411, callers can ask questions and be connected to the following resources: 

  • Orange County Health Care Agency – Health Referral Line, Behavioral Health Resources
  • Orange County Social Services Agency – Risk Benefits
  • Orange County Office on Aging – Resources for Seniors
  • Orange County District Attorney’s Office – Scams, Price Gouging
  • County of Orange Emergency Operations Center Hotline – Non-Medical Questions
  • Small Business Recovery
  • 2-1-1 Orange County

Residents can find the latest information about the crisis in Orange County at https://occovid19.ochealthinfo.com.

 

April 3, 2020

Eliminate standing water and don’t flush wipes while staying home

While you’re staying home to stop the spread of COVID-19, remember to also prevent the spread of mosquito-borne diseases.

The Orange County Mosquito and Vector Control District says recent rains have created cryptic mosquito-breeding sources around our homes, and while mosquitos do NOT transmit COVID-19, they do transmit West Nile virus. Taking simple actions like eliminating all standing water from around your house can help to prevent the spread of mosquito-borne illnesses. 

Speaking of water, our local water districts are reminding everyone to save water and be mindful of what you flush down the toilet. Wipes are a great substitute during the “toilet paper shortage” – just don’t flush them. Even flushable wipes can clog pipes.  Flushing any materials other than toilet paper can result in backups and home plumbing problems. 

In addition, while following the recommended 20-second COVID-19 guideline for washing your hands, be sure to turn off the faucet while doing so. Twenty seconds of running water can waste almost a gallon of water each time. For more information, visit http://www.bewaterwise.com

 

April 3, 2020

New COVID-19 Economic Development Webpage for Businesses & Residents

The City of Mission Viejo has launched an economic development resource webpage to help businesses and residents impacted by the ongoing COVID-19 crisis.

The webpage features a cornucopia of information including:

  • Financial Assistance
  • Economic & Business Recovery
  • Unemployment Insurance Work-Sharing
  • Grants & Funding
  • Family Assistance
  • Credit Card Payment Leniency
  • Residential and Mortgage Assistance
  • FAQs and More.

For more information, contact cd@cityofmissionviejo.org or 949-470-3053.

 

April 2, 2020

Wellness Checks Call Program for seniors and people with disabilities

In an effort to support Mission Viejo seniors, the City is launching new “Wellness Checks” for seniors and people with disabilities. 

The program includes a scheduled weekly call to check-in, provide resources, answer questions, share ideas or simply say “hello.” City staff will call seniors and people with disabilities every Monday through Friday on their preferred day and time between 9 am and 5 pm.  A relative can request the service on behalf of someone, but the participant can opt-out at any time, if desired. 

“During these unprecedented and scary times, we are working to ensure our residents, especially the most vulnerable populations, have the support they need,” said Community Services Manager Drew Fine.  “Therefore, we hope folks will take advantage of this program and stay connected.” 

If you have a disability or are 65 and older, you could receive a call from City staff, so please don’t hang up!  City staff will NEVER ask for personal information, and if you do receive such a call, it’s likely a scam. 

To take part in the Wellness Checks or register a loved one, call 949-470-3062.

 

April 2, 2020

County following state guidelines for wearing face coverings in public

The County of Orange will follow new state guidelines calling for people to wear face coverings in public.

The California Department of Public Health says people who must leave their homes to conduct essential activities should wear face coverings, if they feel comfortable doing so, and practice strict hand washing before and after touching and adjusting the covering. 

Using face coverings can help reduce infectious particles from folks who could be infected but are asymptomatic. It is not recommended for residents to use N-95 or surgical masks, which should be reserved for healthcare workers and first responders.

“Wearing a cloth face covering when leaving the house for essential activities may help reduce the spread of COVID-19 by residents who are positive but don’t have any symptoms,” said Dr. Nichole Quick, County Health Officer. “However, it’s important for community members to remember that face coverings are not a replacement for prevention measures like social distancing and frequent hand washing, which continue to be the best way to protect yourself.”

The best defense against COVID-19 is:

  • Staying at home and physical distancing
  • Washing hands frequently
  • Avoiding touching eyes, nose and mouth with unwashed hands
  • Avoiding being around sick people
  • Staying home if you’re sick

State health officials define face coverings as material such as cotton, silk or linen that covers the mouth and nose. Coverings can be homemade or improvised from everyday items such as scarfs, bandanas, T-shirts, sweatshirts or towels. For more information, visit https://www.cdph.ca.gov/

 

April 2, 2020

New Virtual Activity Center is the perfect one-stop-shop for all ages

To benefit people of all ages, the City developed a one-stop-shop for you to find virtual options to stay fit, active and entertained while quarantined at home.  

The Virtual Activity Center (VAC) features an array of areas updated daily with new activities, videos and links to resources. From Fitness, Arts and Crafts, Cooking and Outdoor/Indoor Games to Mad Science, Education, Exploration, Seniors 50+, and Library options, the VAC offers countless fun and safe social-distancing activities perfect for all ages! 

“The Virtual Activity Center was developed by our very own Recreation and Community Services and Library staff as a fun innovative way for our community to stay connected and active in mind and body,” said Community Services Manager Lydie Gutfeld. 

Since its launch on March 30, the VAC has received positive feedback from the community. 

Access the VAC at this link and be sure to tag us via social media with photos of activities using the hashtag #virtualmv.



April 1, 2020

Mission Viejo City Council adopts Urgency Ordinance to protect renters during COVID-19 crisis

In the interest of public peace, health and safety, the Mission Viejo City Council on March 20 adopted emergency regulations banning the enforcement of eviction orders for residential and commercial renters affected by COVID-19 through May 31, 2020. The temporary moratorium prohibits landlords from evicting tenants for nonpayment of rent and prohibits enforcement of evictions by law enforcement or courts. Read the full Urgency Ordinance here.


March 31, 2020

New one-way direction on Oso Creek Lake Loop Trail designed to help patrons maintain social distancing

For the health and safety of the community, the City of Mission Viejo implemented one-way direction along the Oso Creek Lake Loop Trail.

The temporary one-way “clockwise” direction for all bikers, hikers and walkers will be in effect until social distancing guidelines are lifted by state and federal governments. 

The move comes amid concerns over a spike in public use and decrease in social distancing, particularly on the Oso Creek Lake Loop Trail along Lake Mission Viejo.  The one-way clockwise direction is designed to help patrons adhere to the COVID-19 social distancing guidelines.  

Signage and arrows alerting patrons of the change were installed on April 1.

During this unprecedented time, the City continues to promote COVID-19 health and safety directives while keeping public access available to its open spaces and parks.
 

March 31, 2020

Download new app with a COVID-19 screening tool, resources to help people protect their health

A new COVID-19 Apple App is now available with a screening tool and resources to help people navigate through the ongoing crisis. 

Apple Inc. – in partnership with the White House Coronavirus Task Force and U.S. Department of Health and Human Services – released the app and website that guides folks through a series of questions about their health and exposure to determine if they should seek care for COVID-19 symptoms. The tool provides CDC recommendations on next steps including guidance on social distancing and self-isolating, how to closely monitor symptoms, recommendations on testing and when to contact a medical provider.

Users can download the free app from Apple’s App Store or access the tool online at https://www.coronavirus.gov. Everyone has a role to play as we work together to stop the spread of COVID-19.
 

March 31, 2020

County launches Economic & Business Recovery Call Center

Orange County Community Services has implemented a call center to meet the needs of businesses – including those in Mission Viejo – impacted by the novel coronavirus (COVID-19) pandemic. 

The Economic & Business Recovery Call Center, which launched today, will offer information and resources to help Orange County businesses navigate the current economic climate. These resources will support businesses with challenges such as lay-off aversion, loans, utility reduction programs, and community resources mapping.

Businesses can call the Economic & Business Recovery Call Center at 714-480-6500 from 8 am to 5 pm Monday through Friday. Bilingual call center operators will be available to assist and assess situations, and offer resources tailored to meet individual business needs. Translation for the call center will be available in more than 240 languages.
 

March 30, 2020

New City of Mission Viejo COVID-19 Resources Guide designed to help local seniors

In an effort to help older residents during this coronavirus crisis, the City of Mission Viejo has compiled the “COVID-19 Senior Resources” guide.

The guide features a host of essential resources including information about agencies assisting seniors who may not have access to food and other necessities as they self-isolate to avoid exposure to COVID-19. Seniors will find detailed information about 211 Orange County, which can help them navigate their individual situations by matching them with the appropriate needs in the area.

A number of local food pantries with hours of operation and instructions for obtaining food and other needs are listed including Saint Kilian’s Food Pantry, Saddleback Church and Mercy Warehouse. 

Seniors and adults interested in giving back will find volunteer opportunities like assembling and distributing meals through Age Well Senior Services, 211 OC and others.

Visit this link to see and download the guide today.
 

March 27, 2020

County now providing city-by-city COVID-19 counts

The County of Orange is now providing city-by-city coronavirus (COVID-19) counts at https://occovid19.ochealthinfo.com/coronavirus-in-oc. With the virus present in all Orange County communities, six cases were reported in Mission Viejo. While the City data reflects the location of the cases, the numbers DO NOT necessarily reflect where transmission is geographically focused.

Case counts are not reflective of all disease transmission in any given community – including Mission Viejo – because testing is prioritized for people at greatest risk or most sick; asymptomatic and individuals with mild disease may not be reflected due to not being tested.

Because transmission occurs throughout the county, it is important for all residents to practice social distancing as directed by Governor Newsom and the Orange County Health Officer regardless of case count in our city. Stay home; wash your hands often with soap and water; avoid gatherings and contact with people who are sick; stay home if you are sick; and cover your cough or sneeze with a tissue or sleeve.  Doing so will help to reduce the spread of infection, ease the burden on our hospital and healthcare system, and protect those most vulnerable in our community.

Residents can also call the County’s resource hotline at 1-833-426-6411 for inquiries related to novel coronavirus. The City of Mission Viejo continues to provide timely news, information and resources for residents via our dedicated COVID-19 webpage.
 

March 27, 2020

Residents urged to follow social distancing and other safeguards while using City trails and parks

With the unprecedented COVID-19 pandemic forcing people to stay home, the City’s multi-use trails and parks have seen a spike in use as residents seek ways to reduce “sheltering fatigue.” 

To reduce the spread of the virus and adhere to the State’s directives, the City is reminding residents to practice social distancing and other safeguards when using trails such as the Oso Creek Trail and Oso Creek Lake Walk. Many sidewalks connecting these signature trails are designated Multi-Use Shared Sidewalk Trails. (MUTSS). All trails require observing the following trail etiquette standards:

  1. Ride, walk or run on the right-hand side of the trail when traveling
  2. Pass on the left and politely alert the person in front before passing
  3. Do not cover both ears with headphones.

Pedestrians and bicyclists have the responsibility to respectfully share the space. The City wants to keep its parks and open spaces available to the community during this pandemic; therefore, practicing social distancing and basic etiquette is more important than ever before.  Stay safe and healthy and we hope to see you on the trails!
 

March 26, 2020

You can sign up for text message alerts about COVID-19 in OC

Residents can now sign up to receive text message updates related to novel coronavirus (COVID-19) in Orange County. To opt-in for this service, text OCCOVID19 to 888777.

The County of Orange Emergency Operations Center (EOC) joined forces with Everbridge Nixle to launch this one-way alert system as an additional option for community members to receive the latest news and resources related to COVID-19. Text message updates will be provided daily from the County EOC during its activation.

Residents who have questions about an update can call the County’s public information line at 714-628-7085 between 9 am and 6 pm daily. 
 

March 25, 2020

Donate or Volunteer to help those in need during COVID-19 crisis

With the ongoing coronavirus (COVID-19) pandemic, donations and volunteers are sought to help others during these difficult times. Here are some ways you can make a difference.

Monetary donations are the best way to provide support for disaster recovery and the community. Contact OC United Way or Orange County Community Resilience Fund to donate today.

Donate Protective Medical Supplies:

Faced with a supply shortage of protective gear at Mission Hospital during the COVID-19 pandemic, nurse Jill Brubaker and her family started a grassroots mission to produce protective face shields to protect caregivers. You can donate to the cause at this link.

The Orange County Health Care Agency (HCA) is now accepting donations of protective equipment and supplies for healthcare providers throughout the county. Right now, HCA is only accepting donations from corporations and businesses. These supplies will be accepted (only) in new and unopened containers and boxes:

  • N-95, surgical masks and face shields (all sizes)
  • Disposable gloves (all sizes)
  • Eye protection
  • Medical gowns: Disposable gowns and isolation gowns
  • Antibacterial and disinfecting wipes

Businesses interested in donating can call the County Public Information Hotline at 714-628-7085.

Emergency Volunteer Center: Nonprofits are on the front lines of the COVID-19 battle and need volunteers who can virtually or physically provide vital assistance. To support these activities, the County activated its virtual Emergency Volunteer Center managed by OneOC. To volunteer, visit this link.

2-1-1 Orange County – Help people get connected to vital resources. Email volunteer@211oc.org for information.

Volunteer for a Food Bank or Pantry: Many food banks need healthy volunteers to help pack, sort and distribute food for all ages. They are taking precautions to prioritize volunteer safety.

  • Second Harvest Food Bank – Requests food box delivery and food distribution assistance. Contact 949-208-3176 or 3178 for information.
  • OC Food Bank – Community Action Partnership – In need of volunteers to pack food boxes and distribute food.
  • Orange County Rescue Mission is seeking donations of new unopened and unused items including baby formula, diapers, baby and adult wipes, adult nutrition shakes, protein bars and grocery gift cards.

Assist Local SeniorsAge Well Senior Services needs assistance assembling meals for seniors. Call 949-855-9766 to help.

Emergency ShelterMercy House is seeking shelter volunteers. Visit this link for details.

Donate Blood: Blood supplies are critically low during this pandemic. You can help by donating blood at the upcoming March 28 Blood Drive in Mission Viejo and at future Red Cross events. Visit www.redcrossblood.org.
 

March 25, 2020

Casta del Sol Golf Course closed during COVID-19 crisis

The City of Mission Viejo officially closed the Casta del Sol golf course due to directives from State and County Health Officers.   

The City-owned golf club is managed by American Golf Corporation and offers a monthly fee-based “Players Club” program that provides discounts on rounds of golf. During the state-mandated shutdown, American Golf Corporation will prorate club fees for March and April (and possibly beyond) based on when the order and social distancing requirements are lifted.

If you are a member of the Players Club Program and want information about prorated fees, call the American Golf Corporation Players Club line at 310-664-4175 for details.
 

March 24, 2020

You can help support local Medical Personnel by making protective masks, gowns

As hospitals and health care facilities run dangerously low on critical supplies, many people are jumping in to help by making protective masks, gowns and other essential items to donate to local hospitals.

JOANN Fabrics and Crafts store in neighboring Laguna Hills is currently serving as a collection point for people making these supplies at home. Folks and local crafting and sewing groups wanting to “make-to-give” to the effort can take advantage of JOANN’s ship-to-home and curbside pickup options, and find tutorials to create the items at joann.com/maketogive. Learn more about the effort at this link and call 949-586-3496 with questions.
 

March 24, 2020

Essential services continue in Mission Viejo

During these unprecedented times, the City of Mission Viejo continues to provide essential services and is working diligently to maintain City facilities while following the required social distancing requirements. 

The City is maintaining pools and landscape areas along walks; keeping streets swept, grass mowed, trash collected and trees maintained to ensure the safety of residents and that critical infrastructure projects move forward. 

The City’s maintenance operational level has been adjusted Citywide to make sure these services are maintained while adhering to federal and state orders. 

Visit our YouTube channel to see video messages that outline many of the City's ongoing essential services.
 

March 23, 2020

Local Grocery Stores offering special hours for seniors

Our City is working to provide resources available for all ages and has been in touch with our grocery stores to see which markets are providing special hours for seniors during this pandemic. The following is a list of Mission Viejo and surrounding area stores with specific hours in place to help the most vulnerable population stay safe from COVID-19.

In Mission Viejo:

  • Ralphs (all locations) is open daily from 7-7:30 am daily for seniors 65 and older.
  • Pavilions is open from 7-9 am daily for 65 and older.
  • Trader Joe’s has a special line for seniors 65+ from 9-10 am daily.
  • Albertsons is open from 7-9 am daily for seniors 65 and older.
  • Smart & Final is open from 7:30-8 am daily for seniors 65 and older.
  • Target hosts its special hours for seniors on Wednesdays from 8-9 am.

Outside Mission Viejo:

  • Costco Laguna Niguel offers senior hours for seniors 60+ shopping hours every Tuesday and Thursday from 8-9 am.
  • Walmart in Rancho Santa Margarita (RSM) is open for seniors 65 and older daily from 6-7 am.
  • Gelson’s (RMV) is open for seniors 65+ daily from 7-8 am.
  • Whole Foods in Laguna Niguel is open from 7-8 am daily for folks 60 and older.

For more information during the COVID-19 crisis, visit our dedicated webpage.
 

March 23, 2020

Are you signed up for AlertOC?

During this pandemic, the City of Mission Viejo is reminding residents to sign up for AlertOC, a mass notification system designed to keep the public informed of emergencies.

Mission Viejo – in 2008 – was one of the first cities to implement AlertOC– a county-wide notification system funded by the County. The system gives us the ability to communicate with residents and businesses about emergencies that may require immediate lifesaving actions.

Through AlertOC, time-sensitive voice messages from the County or City may be sent to your home, cell or business phone. Text messages may also be sent to cell phones, e-mail accounts and hearing-impaired receiving devices. You can register the whole family to ensure everyone stays safe.  To register, click this link or text AlertOC to 888777.

For the latest local health information regarding COVID-19, visit www.ochealthinfo.com. You can also find important, timely information via the City’s dedicated webpage at https://cityofmissionviejo.org/covid-19.
 

March 23, 2020

OC Bus route service reduced during COVID-19 pandemic

All OC Bus routes have temporarily shifted to the Sunday service schedule seven days a week, according to the Orange County Transportation Authority (OCTA), citing a necessary move to help protect the health of OCTA employees while providing reliability to riders who are dependent upon the OC Bus service. 

The Sunday schedule, which is about 40 percent of the typical amount of weekday bus service, is listed by route on the www.OCBus.com website and in all OCTA bus books. 

The OC ACCESS paratransit system for riders with physical or cognitive limitations continues to operate at full-service levels, and the OCTA Station-link buses carrying passengers from Metrolink commuter trains are running as usual.

Metrolink has reduced service due to low ridership from COVID-19. The Laguna Niguel/Mission Viejo station has two lines that are affected; the 600 series (Orange County Line) and 800 (IE-OC Line). Metrolink's temporary service reduction schedule can be found here.

As we reported last week, our MV Shuttle Service was suspended to protect public health and help slow the spread of the virus. 

Stay tuned to our dedicated webpage at https://cityofmissionviejo.org/covid-19  for further updates regarding the pandemic’s impacts to our community. 

 

March 21, 2020

Mission Viejo business epitomizes generosity, community spirit

During good times and bad, our residents and businesses demonstrate kindness, compassion and generosity. Take German and Fabiola Fabregas, for example. While their restaurant the Broken Yolk Cafe on Marguerite is closed, they stepped up and offered to cook breakfast burritos for local firefighters and Sheriff’s deputies on the frontline during this pandemic.

This wonderful outpouring of support for our first responders from German, Fabiola and their staff epitomizes the spirit of this community. The City is grateful to them for serving up food from the heart!
 

March 21, 2020

Blood Drive March 28 will help severe blood shortage during COVID-19 outbreak

The next Red Cross Blood Drive will take place from 9 am to 3 pm on March 28 at Mission Viejo Christian Church, 27192 Jeronimo.

The blood drive was originally scheduled for the end of the month at Mission Viejo City Hall.

During this difficult time, the Red Cross is working diligently to maintain a stable supply of blood for patients in need.

To continue this essential service, the Red Cross has implemented special measures and additional protocols to protect donors, staff and the surrounding areas.

Pre-Donation Donor Temperature Screening:

  • All donors will have their temperature taken before being permitted into the blood drive.
  • If a donor has a temperature higher than 99.5°F, he or she will be asked to leave and donate when healthy.

Enhanced Disinfecting:

  • Hand sanitizer will be available at check-in, health history and refreshment areas.
  • Blood donors will be asked to use hand sanitizer before using tablets and laptops.
  • Donor beds will be sanitized after each donor.

Social Distancing:

  • The Red Cross is implementing measures to allow as much distance as possible between donors.

Find this and other local blood drives on the Red Cross website. You can make an appointment online or simply stop by Mission Viejo Christian Church on March 28.
 

March 20, 2020

What Mission Viejo residents should know about the State Public Health Order

With the new State Public Health Order issued to slow the spread of COVID-19, here is what you need to know to stay healthy and safe.

The order, available at https://covid19.ca.gov, is a lawful order from the State of California that supersedes the County Public Health Order and requires your compliance. It directs all residents to stay home unless they work in one of the critical infrastructure sectors.  You can still get food, care for a relative and obtain necessary medications.  You should practice social distancing (six feet apart from others), good hygiene, avoid people who are sick and stay home if you’re sick.

Businesses and employees should review the critical infrastructure sectors to determine if they will still operate and at what level. Employees and employers who need financial assistance should visit this link.

Per the order, these essential services remain OPEN:

  • Gas stations
  • Pharmacies
  • Food: grocery stores, farmers markets, food banks, convenience stores, take-out and delivery restaurants
  • Banks
  • Laundromats/laundry service

In general, business that are CLOSED include:

  • In-restaurant dining
  • Bars and nightclubs
  • Entertainment venues
  • Gyms and fitness studios
  • Public events and gatherings
  • (See additional business information at this link)

You can go outside for walks and recreation but not in groups and should avoid play structures and playgrounds.

The goal of all this is to flatten the curve, which reduces the risk of exposure to COVID-19 for everyone. For more information on the State order, visit https://covid19.ca.gov.

 

March 20, 2020

Golf Course closed until State order is lifted

For the health and well-being of residents and to comply with the State’s latest order, the Casta del Sol Golf Course is closed until further notice.

The closure follows the latest State Public Health Order that aims to protect the health of all Californians by establishing consistency across the state to slow the spread of the coronavirus (COVID-19). The course will remain closed until the State order is lifted.

The City continues to provide updates via this special COVID-19 news page and social media sites (FacebookInstagramTwitterNextdoor).

 

March 19, 2020

New State one-stop website and County FAQs designed to help citizens navigate through COVID-19

Governor Gavin Newsom’s office released a new one-stop website for coronavirus (COVID-19) resources.  The website features information including unemployment and paid sick leave along with small business assistance. 

In addition to the state’s new website, the County has compiled a list of Frequently Asked Questions (FAQ) for the amended Orange County Health Officer’s Order issued on March 18. This document provides detailed information about the County’s order and efforts to slow the spread of novel coronavirus.

For medical questions about COVID-19, residents can call the Health Referral Line daily from 8 am to 8 pm at 800-564-8448. For non-medical questions, call the Public Information Hotline daily from 7 am - 7 pm at 714-628-7085.

 

March 19, 2020

Many Mission Viejo restaurants still open for business

With the economic impacts of the ongoing COVID-19 pandemic, the City of Mission Viejo is encouraging residents to support local eateries now operating under the new health guidelines.  

Many Mission Viejo restaurants are offering food for pick-up and delivery, and residents can do their part to help spare establishments and workers’ jobs during the coronavirus by ordering food, which also ensures social distancing. 

Here is a partial list of eateries (reportedly) providing delivery, pick-up and/or take-out services. Contact your favorite establishment for more information on their hours and specific services.

Antonucci's Italian and Seafood Restaurant
Bagels & Brew 
Ball Park Pizza
Big Chopsticks
Bless the Cook Catering
Buffalo Wild Wings
California Pizza Kitchen (CPK)
Casa Franco
Cheesecake Factory
Cicero's Pizzeria
Cosmo’s Italian Kitchen
Costello's Neighborhood Tavern 
Delizie Ristorante
Diho Siam
Dublin4
Epic Wings
Flippin’ Pizza NY Pies & Slices
Hacienda on the Lake
I Love Bagels
Islands (Note: The Shops of Mission Viejo is closed through March 29)
Lakeside Chinese
Las Golondrinas
Menchie's Frozen Yogurt
Moo Moo Teriyaki Grill 
Mulleady's Sports Pub & Grill
Oggi’s
Panini Kabob Grill
Paul's Pantry
Piccolino Ristorante
PF Changs
Poke Wave
Pub-32
Riptide Sushi & Teppan
Ronaldo's Taco Shop
Round Table Pizza
R.T.E.
Rubino's Pizza
Rubio's Coastal Grill
Sabatino's Italian Bistro
Savour Bakery
Shish Taouk Lebanese Mediterranean Cuisine
Skimmer’s Panini Grill
Taco Mesa
Taqueria De Anda
Wineworks

 

March 18, 2020

County Health officials clarify COVID-19 directive

The Orange County Healthcare Agency issued a revised directive today that supersedes the directive issued yesterday.

Other than closures of bars, movie theaters, gyms and health clubs, businesses can continue to operate while following social distancing protocols (six-foot separation), County officials said today during a press conference. Residents are encouraged to read the County’s latest amended order at this link and contact the health referral line (800-564-8448) with medical questions from 8 am to 8 pm. Non-emergency questions about the Coronavirus (COVID-19) should be directed to the County’s Public Information Hotline at 714-628-7085.

Along with the County’s clarification, local water districts are reassuring residents that our drinking water remains safe and available 24 hours a day, seven days a week. COVID-19 has no impact on the quality or supply of our tap water.  Water districts are also asking residents to refrain from flushing disposable wipes or paper towels down the toilet. Doing so can affect individual property owners with unwanted plumbing bills and damage – and impact the sewage infrastructure.

City of Mission Viejo administrators continue to attend all COVID-19 County briefings, and the City is following recommendations of the Orange County Healthcare Agency and Centers for Disease Control and Prevention (CDC).  The City continues to provide updates via this special COVID-19 news page and social media sites (FacebookInstagramTwitterNextdoor).

 

March 17, 2020

Mission Viejo following County Health Officer's order by closing facilities but maintaining essential City services

In an effort to help slow the spread of COVID-19, the City of Mission Viejo has been systematically closing its facilities to the public while continuing essential services to the community. As of this evening, all City facilities are closed to the public.

The City’s actions conform to today’s order by Orange County Health Officer Dr. Nichole Quick that prohibits gatherings of any size in the county; eliminates dining-in at restaurants, and strongly encourages people 65+ and those with underlying health conditions to stay home.

To protect the health and well-being of Mission Viejo residents, effective 6 pm March 17, the City has closed City Hall, its recreational, fitness and tennis center facilities and Mission Viejo Animal Services Center to the public through March 31. This follows the closures of the Mission Viejo Library, Norman P. Murray Community and Senior Center and Potocki Center for the Arts.

Police, fire and other essential City services are unaffected by the closure, and City staff will remain available via email and telephone.

Please be aware of the following:

  • Mission Viejo Animal Services Center: We are committed to providing the best possible service for the five cities it covers during this difficult time. Dedicated staff will continue to care for the animals, and animal services officers will continue to patrol the communities and respond to stray animals and public safety functions.  Contact the center via animalinfo@cityofmissionviejo.org or by phone (949-470-3045) during normal business hours for assistance. Use this link for additional information on the shelter closure.
     
  • Mission Viejo’s Planning and Building Counter: All services requiring in-person visits or public counter assistance will be handled by phone, email and in certain circumstances in-person (appointment only).  A pick-up and drop-off service will be available for building plans.  Inspections and code enforcement will continue to operate with appropriate precautions, except for inspections of occupied and interior spaces, which will be suspended.  Contact staff for information by emailing cd@cityofmissionviejo.org.
     
  • Public Works: Staff will continue to process encroachment and transportation permits as well as grading permits.  Application forms are available at cityofmissionviejo.org and submitted electronically.  Physical plan/document drop-off and pick-up receptacles will be available in the outer lobby of City Hall.  For more information, contact publicworks@cityofmissionviejo.org or call 949-470-3056.

City administrators continue to attend all COVID-19 county briefings, and the City is following recommendations of the Orange County Healthcare Agency and Centers for Disease Control and Prevention (CDC).  The City will continue to provide updates via this special COVID-19 news page and social media sites (FacebookInstagramTwitterNextdoor).

 

March 17, 2020

Disaster assistance available to California small businesses economically impacted by the Coronavirus

The U.S. Small Business Administration (SBA) is offering low-interest federal disaster loans for working capital to California small businesses – including those in Mission Viejo – suffering substantial economic injury because of the Coronavirus (COVID-19).

“Small businesses, private nonprofit organizations of any size, small agricultural cooperatives and small aquaculture enterprises that have been financially impacted as a direct result of the Coronavirus (COVID-19) since Jan. 31, 2020 may qualify for Economic Injury Disaster Loans of up to $2 million to help meet financial obligations and operating expenses which could have been met had the disaster not occurred,” said SBA Administrator Jovita Carranza

Eligibility for Economic Injury Disaster Loans is based on the financial impact of the Coronavirus (COVID-19). The interest rate is 3.75 percent for small businesses. The interest rate for private nonprofit organizations is 2.75 percent.

Applicants can apply online, receive additional disaster assistance information and download applications at https://disasterloan.sba.gov/ela. For assistance, contact (800) 659-2955 or disastercustomerservice@sba.gov. People who are deaf or hard‑of‑hearing can call (800) 877-8339. Completed applications should be mailed to U.S. Small Business Administration, Processing and Disbursement Center, 14925 Kingsport Road, Fort Worth, TX  76155.

The deadline to apply for an Economic Injury Disaster Loan is Dec. 16, 2020.

 

March 17, 2020

Local Mental Health Resources can help combat stress from COVID-19

In an effort to help residents cope with anxiety associated with the impacts of COVID-19 on our daily lives, the City is providing local mental health referral numbers that can help.

The following numbers can provide direct support to folks in need:

OC Links – County Information & Referral Services
855-625-4657 
http://www.ochealthinfo.com/bhs/about/nit/oclinks  - LIVE CHAT

National Alliance on Mental Health (NAMI)
OC “Warm” line: 714-991-6412
https://www.nami.org/

Substance Abuse/Mental Health Services Administration (SAMHSA)
24-hour 800-662-4357
https://www.samhsa.gov   

Strategies for Coping with Isolation and Loneliness During the Coronavirus Pandemic (Northwestern University)
https://counseling.northwestern.edu/blog/coping-isolation-loneliness-coronavirus-pandemic/

As the COVID-19 situation evolves, the City continues to monitor circumstances and make adjustments accordingly.  To keep apprised of the latest news and information, visit our special COVID-19 news page and follow us on FacebookInstagramTwitterNextdoor.

 

March 16, 2020

MV Shuttle service suspended until further notice

In an effort to protect public health and slow the rate of transmission of COVID-19, the City of Mission Viejo is suspending service of its MV Shuttle until further notice.  The City launched the free shuttle service in 2016 to provide residents with a transportation alternative.   

Delaying the service is in line with the state health department’s new directives for social distancing and follows the City’s closure of the Mission Viejo Library and Norman P. Murray Center as well as the cancelation or postponement of all non-essential events, programs, classes, permits and meetings held at City facilities.

The situation with COVID-19 is evolving, and the City continues to monitor circumstances and make adjustments accordingly.  To keep apprised of the latest news and information, visit the City’s special COVID-19 news page and follow us on FacebookInstagramTwitterNextdoor.  For questions on the MV Shuttle, contact 949-470-3056

 

March 15, 2020

Mission Viejo Library closing Monday, March 16; however, many services will still be available

Beginning at 6 pm on Monday, March 16, the Mission Viejo Library will be closed to the public until at least March 31. We continue to monitor guidance from the state and Orange County Health Care Agency and have been following recommendations closely. Last week, we canceled all our events, programs and meetings and suspended walk-in passport operations. We also closed our Friends of the Library Bookstore and volunteer-supported genealogy services. We removed about half the seating and shut off half the computers in the Library to allow for increased social distancing within the facility.

However, we clearly see the difficulty of maintaining social distance – even in a large public facility. For the past few days, the Library has been busier than usual, and while we understand the desire to stock up on materials or find a place outside the house to study, we must help our local community “flatten the curve” of the pandemic, protect our vulnerable populations and ensure our health care agencies have the capacity to meet demand.

Rest assured you will not accrue fines or lose holds due to the closureWe will extend all due dates until the Library reopens.

Staff will answer questions by phone or email as well as help locate materials and place holds. We have many online resources to assist with your research and entertainment needs while we are closed – simply by using your Library card:

Please call or email us with any questions or assistance needed with Library services at 949-830-7100 or libreference@cityofmissionviejo.org. We look forward to returning to regular business as soon as possible. In the meantime, we are working “creatively” to serve the needs of our community during this challenging time.

 

March 14, 2020

A Message from Mayor Goodell Regarding the City's Declaration of a State of Emergency, Facility Closures Due to COVID-19

To our Mission Viejo family:

On behalf of my City Council colleagues and the City of Mission Viejo, I want to assure you that your community is as safe, secure and protected as possible during this challenging time of COVID-19. This infection is being more fully understood every day, and more specific preventative measures are being formulated daily. Until we understand the full picture of the disease and the best responses to it, we must follow the broad preventative measures as directed by the President, Congress, our Governor and Legislature, County Board of Supervisors and Chief medical officers at all levels.

We’ve had to make the extremely difficult decisions to cancel beloved and important community events. These hard choices are made out of an abundance of caution to protect you, our Mission Viejo family.

We also want you to know that the City has an extremely organized Emergency Operations Center, staffed with well-trained professionals. Led by the City Manager, his team monitors all levels of government and medical officers to maintain the City at the most current and highest of response levels. While our City was already covered by the County of Orange Board of Supervisors declaration of a local State of Emergency, I and my Council colleagues have jointly reviewed the totality of the circumstances and concluded that a City declaration of a State of Emergency is in order. This will aid in our ability to tap into outside resources and ease the process to receive any possible Federal reimbursement for costs incurred.

As we move forward, we will be closing certain public facilities under a prudent, thoughtful, and protective course of action. As of today, the Potocki Center for the Arts and Norman P. Murray Community and Senior Center are closed at least to the end of March. Essential services offered by the community center, such as senior nutrition programs, will continue albeit in a different form as we follow health directives to limit gatherings and maintain social distancing. We will also be curtailing and limiting public participation at other sites and may announce additional closures as conditions dictate.

We ask that you all help us by following the guidelines, rules and recommendations that the City, County, State and Federal governments issue – these are the best directives to keep you safe and to limit the impacts of COVID-19.

Some of the actions my City Council colleagues and I and our City Manager-led Executive team have found necessary or advisable to undertake are outlined in this latest news update. While the COVID-19 virus health emergency is extremely fluid, we will continue to provide you with timely information.

We thank you for your trust in our efforts to protect our Mission Viejo community and know that you will continue to assist us in these efforts to keep our residents’ quality of life the best it can be.

Respectfully,
Mayor Brian Goodell

 

March 13, 2020

COVID-19 Information and Status of City Facilities

The City of Mission Viejo places the health and well-being of its residents, visitors and businesses as its top priority. That is why, considering directives by Governor Gavin Newsom, the California Department of Public Health and Orange County Health Care Agency, the City is proceeding with several cancelations, postponements and closures to help slow the spread of COVID-19 (coronavirus). These actions are especially targeted to protecting people who are at higher risk for severe illness from COVID-19.

PLEASE NOTE THE FOLLOWING:

Norman P. Murray Community and Senior Center
The Community Center will be closed this weekend, and all non-essential programs and classes through the end of March have been canceled or postponed.  The facility will be closed to the public unless you have an existing appointment for tax services or participate in the nutrition programs. Agewell Senior Services will provide meals for older adults enrolled in the program to pick up and take home. The frequency of home-delivered meals will be reduced, but participants will receive more meals with each delivery.  Please contact the Murray Center if you have specific program questions at 949-470-3062.

Recreation Centers
We have canceled or postponed most classes and programs at the Recreation Centers including:

  • Babysitting at the Montanoso Recreation Center
  • All group fitness classes at Montanoso and Sierra Recreation Centers including yoga, Jazzercise, Pilates, barre, spin, circuit training, boot camps, RIPPED, Zumba and aqua aerobics
  • TRX sessions
  • All tennis and pickleball clinics at the tennis centers

The Montanoso and Sierra Recreation Centers and the Marguerite and Felipe Tennis Centers will remain open for individual use, lessons and personal training until further notice.

Library
The Mission Viejo Library is open with limited operations, and staff is developing plans in case further direction leads to closure. All library programs, events and meetings have been canceled through the end of March, and the Friends of the Library bookstore will be closed during that time as well.

Passport service has been suspended; however, existing appointments will be honored.

Library patrons are encouraged to take advantage of services that are remotely available – including downloadable books, audio books and magazines available from the library website. The library also has a number of online research resources as well as free online tutoring for all ages available at here. Staff is ready to assist with questions via phone at 949-830-7100 or email libreference@cityofmissionviejo.org.

If you have holds that are likely to come in soon, you can suspend them until you are ready to visit the library again. This feature is accessed under the “My Account” tab in the library catalog or you can call, and a staff member will assist you with this over the phone.

Potocki Center for the Arts
The Center for the Arts is closed until further notice, and all classes have been canceled or postponed.

Mission Viejo Animal Services Center
Animal Services operations for the cities of Mission Viejo, Aliso Viejo, Laguna Hills, Laguna Niguel and Rancho Santa Margarita have not changed at this time.

Mission Viejo City Hall
City Hall is open at the present time (Monday through Friday, 8 am to 5 pm); however, we encourage residents to seek City services online or by telephone whenever possible. Visit the City directory for a list of phone numbers and email addresses.

City Council and Commission meetings
The City Council will remain on their current schedule at the present time however, we encourage residents to view the Tuesday, March 24 City Council meeting at home on Cox Channel 30 or AT&T Channel 99 or stream the meeting live from a computer. Comments on any agenda item can be submitted electronically to the City Clerk at cityclerk@cityofmissionviejo.org. The March 17 Community Services Commission Meeting has been cancelled.

The City of Mission Viejo is implementing these actions due to the advice of health agencies. Timely implementation of aggressive strategies that create social distance has proven effective in prior pandemics at delaying rates of transmission and reducing illness and death. Smaller gatherings held in venues that do not allow social distancing of six feet per person should be postponed or canceled. Gatherings of individuals who are at higher risk for severe illness from COVID-19 should be limited to no more than 10 people.

At this time, all questions regarding Coronavirus should be directed to the Orange County Health Care Agency (HCA).  HCA has established a Health Referral Line and is taking questions from the public at 800-564-8558, Monday through Friday from 8 am to 5 pm.  Additional information can be found at  www.ocgov.com/gov/health.

The situation with COVID-19 is evolving, and the City will continue to monitor the situation and make adjustments accordingly. To stay up to date on any additional news regarding City operations or facilities, you are advised to monitor our City’s social media (FacebookInstagramTwitterNextdoor) and news page. For questions, contact 949-470-3033.

 

March 12, 2020

City of Mission Viejo canceling or postponing upcoming public events

In light of the latest directives from the California Department of Public Health to protect public health and slow the rate of transmission of COVID-19, the City of Mission Viejo is canceling or postponing several upcoming events.

The state department’s new directives call for canceling or postponing – for at least the remainder of March – all large gatherings that include 250 people such as concerts, conferences, and professional, college and school sporting events. The recommendations also include postponing or canceling smaller gatherings held in venues like crowded auditoriums, rooms or other venues that do not allow social distancing of six feet per person. 

Therefore, the City of Mission Viejo is canceling or postponing all events that fall within the directives including the Irish Festival; South Orange County Open Track and Field Meet; Lord of the Strings; Bee's Knees Speakeasy & Swing Dance; Wine Tasting & Music; Film of Character; Junior Olympics at our Aquatics Complex; Mission Viejo Library Comic Fest; and all other non-essential events and activities at City facilities at the discretion of City administrators. 

According to the Department of Public Health, the timely implementation of aggressive strategies that create social distance and those that reduce close contact of people not regularly together, including limiting gatherings, has proven effective in prior pandemics at delaying rates of transmission and reducing illness and death.

City administrators attend all COVID-19 county briefings, and the City is following recommendations of the Orange County Healthcare Agency and Centers for Disease Control and Prevention (CDC). The OCHCA posts the latest information on the county website at this link.

The City will continue to relay information from the county via our eNewsletter, social media sites (FacebookInstagramTwitterNextdoor) and news page.  

 

March 5, 2020

Take precautions to prevent Novel Coronavirus Disease

The second and third Orange County cases of 2019 Novel Coronavirus Disease (COVID-19) were identified this week as presumptive positives, according to the Orange County Health Care Agency. Both cases had a history of recent international travel to a country with known local spread of COVID-19. The Orange County Health Care Agency is identifying and contacting any community exposures to these cases.

For a medical emergency like COVID-19, the Health Care Agency serves as the lead agency. City staff members have attended all OC COVID-19 briefings, and the City is following recommendations of the Orange County Healthcare Agency and Centers for Disease Control and Prevention (CDC).  The City will continue to relay information from the county via our eNewsletter, social media sites (FacebookInstagramTwitterNextdoor) and news page.  

While the Health Care Agency acknowledges the "situation is rapidly evolving," officials still believe the risk to the general public remains low.

As a reminder to prevent this and other illnesses, wash your hands often with soap and water; avoid close contact with people who are sick; stay home if you are sick; and cover your cough or sneeze with a tissue or sleeve.

For more detailed information, visit the Health Care Agency link.

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MV Life

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